Hotel Römischer Kaiser

The hotel's prime location directly on the Mosel River and at the entrance to the Old Town is its signature feature, offering guests immediate access to the area's charm and attractions. This makes it an ideal choice for sightseers, explorers, and couples seeking a romantic getaway, as well as families looking for convenience in exploring the region. Guests consistently highlight the excellent breakfast, the friendly staff, and the overall cleanliness of the accommodations. While the central position provides unparalleled convenience, some rooms may experience noise from the street or within the building; therefore, guests sensitive to sound might consider requesting a quieter room or utilizing the provided earplugs. Taking advantage of the hotel's special parking pass for the nearby public lot is also a recommended tip for those arriving by car.

Facilities & Amenities
Guests appreciate the practical amenities available, contributing to a comfortable stay. The presence of an elevator is frequently noted as a convenience, especially for handling luggage upon arrival and departure, though one guest mentioned it only worked downwards. Many rooms are equipped with a mini-fridge, allowing guests to store beverages or snacks. While specific recreational facilities like a gym or pool are not mentioned, the hotel provides essential comforts. Wi-Fi access is available, though some guests reported intermittent connectivity issues, impacting their data usage. Thoughtful touches like a shoe polish station are also available for guest use, and some rooms include umbrellas, a practical addition given the local weather. The overall impression is that the hotel offers functional and necessary amenities that enhance the guest experience without being overly luxurious.

Cleanliness & Room Comfort
The hotel generally receives positive remarks for its cleanliness, with many guests describing their rooms and bathrooms as well-maintained and spotless. Room sizes are often noted as spacious, providing ample area for relaxation, sometimes including a sofa or armchair. The beds are frequently praised for being comfortable, with many guests highlighting the quality of the mattresses for a restful night's sleep. However, some rooms, particularly those facing an inner courtyard, were described as dark or having limited views. Noise can be a concern; guests reported street noise from the main road, especially in the early morning, and some experienced internal noise from creaking floors or other guests. To mitigate this, earplugs are thoughtfully provided in some rooms. While bathrooms are generally clean and spacious, some guests noted minor issues like slow-draining showers or a lack of a kettle for in-room tea/coffee.

Dining & Food Quality
The breakfast experience at the hotel consistently receives high praise from guests, often described as excellent and a highlight of their stay. The buffet offers a wide variety of options, including scrambled eggs, cold cuts, cheeses, fresh rolls, and salads, ensuring there is something to suit every taste. Guests particularly appreciate the quality of the coffee, which is often made to order, and the attentive staff who ensure items are continuously replenished. The breakfast room itself is noted for its pleasant atmosphere, with some areas offering a lovely view of the Mosel River. The overall consensus is that the breakfast provides great value and a satisfying start to the day, with staff going above and beyond to accommodate requests.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests directly at the heart of the town, just steps away from the Mosel River and the charming Old Town. This prime position allows for easy walking access to numerous restaurants, shops, wineries, and local attractions, including the Christmas markets during the season. Guests find it convenient for exploring the area on foot or embarking on boat trips along the river. While the hotel is situated on a main road, which can lead to some traffic noise, its accessibility to everything is highly valued. Parking is available in a large public lot across the street, and the hotel offers a special pass for discounted rates, making it convenient for guests arriving by car, despite a short walk and some steps.

Staff & Service
The hotel's staff consistently receives overwhelmingly positive feedback, with guests frequently commending their friendliness, helpfulness, and attentiveness. Many reviews highlight the warm welcome and the staff's willingness to go the extra mile to ensure a pleasant stay, often described as having a constant smile and a positive attitude. The check-in process is generally smooth, with some guests even receiving room upgrades or early access to their rooms. Staff are noted for their efficiency in replenishing breakfast items and providing useful local information, including vouchers for discounts in town. Even when busy, the team maintains a high level of service, creating a welcoming and supportive environment for all visitors.

Additional Information
Several unique details enhance the guest experience. The hotel offers a convenient parking pass for a nearby public lot, which is particularly useful for those traveling by car, though guests should be aware of a short walk and some steps from the parking area. Some rooms, especially those facing the church, may experience church bells ringing every 15 minutes, even at night, which could affect light sleepers, despite the hotel's provision of earplugs in some rooms. Guests should also note that the reception desk may not be staffed continuously, with one guest mentioning issues with check-in outside of specific hours, so it's advisable to check hours for arrival or specific needs. The hotel's charming old building character is appreciated, though some guests noted creaking floorboards as part of its historic appeal, adding to its unique ambiance.