Queens Inn Anaheim

This hotel is a practical choice for travelers seeking affordability and convenience, particularly due to its prime location near Disneyland and the Anaheim Convention Center. Many guests appreciate the spacious rooms, free parking, and the overall quiet atmosphere, making it a suitable base for various activities. It is especially ideal for families visiting Disney, sightseers exploring the local attractions, and convention attendees looking for easy access to their events. To enhance your stay, it is advisable to bring your own slippers or extra socks due to recurring comments about carpet cleanliness, and light sleepers might benefit from earplugs to mitigate occasional noise.

Facilities & Amenities
Guests find the in-room microwave and mini-fridge to be highly convenient, especially for storing snacks and drinks, though some note the fridge can be small or have cooling issues. An iron is also typically provided, adding to guest comfort. While the hotel offers a pool and jacuzzi, feedback is mixed, with some guests reporting the pool can be dirty or the jacuzzi not functioning or being cold. Free Wi-Fi is available, allowing guests to stay connected. Some older rooms may lack modern conveniences like working phones or coffee makers, and there is no on-site laundry facility, which some long-term guests miss.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is varied. While some guests describe their rooms as generally clean and comfortable, many report issues such as dirty carpets that can leave feet discolored, and the presence of roaches or other insects. Recurring complaints include unpleasant odors (ranging from musky to moldy or strong cleaning supplies), uncomfortable beds or lumpy pillows, and significant noise due to thin walls or proximity to stairs. Bathrooms often show signs of wear, with chipped or cracked tubs, leaking ceilings, and mold being noted. Some rooms also experience issues with non-working phones or inadequate lighting.

Dining & Food Quality
The hotel does not offer on-site dining services such as breakfast or room service. However, its location provides easy access to numerous external dining options. Guests frequently mention the convenience of a Denny's restaurant directly across the street and a Carl's Jr. nearby, offering quick and accessible meal choices. Additionally, a gas station adjacent to the hotel provides a convenient spot for purchasing snacks and beverages. The abundance of nearby restaurants ensures guests have a variety of choices for breakfast, lunch, and dinner.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within walking distance of popular destinations. It is approximately a 15 to 30-minute walk to Disneyland, and even closer to the Anaheim Convention Center. Many guests appreciate the proximity to the Toy Story parking lot, which offers a free shuttle service to Disneyland, saving on parking fees and walking time. The area is well-served by public transportation, including ART bus stops, and is surrounded by various restaurants, gas stations, and stores, enhancing convenience for travelers. Free parking at the hotel is a highly valued amenity.

Staff & Service
The staff generally receives praise for being friendly and helpful, with many guests highlighting their accommodating nature and the quick check-in process. They are often commended for assisting with directions, explaining Disney parking, and providing extra towels upon request. However, there are notable instances of mixed feedback, with some guests reporting unhelpful or rude interactions, particularly concerning reservation issues, refunds, or specific requests. Some experiences include staff being unresponsive to room problems, charging unexpected fees, or exhibiting poor communication, leading to frustration for a segment of guests.

Additional Information
Guests should be aware of the hotel's deposit policy, which typically ranges from $100 to $150, and some guests have reported difficulties or delays in receiving their refunds. An early check-in fee of around $40 may apply if rooms are available before the standard check-in time. For those expecting package deliveries, the hotel's reception can accept Amazon packages. The property is an older, motel-style establishment, and while some rooms have undergone remodeling, others retain a more dated appearance. Security is a focus, with cameras and well-lit parking areas contributing to a sense of safety. It is also important to utilize the "Do Not Disturb" sign if you prefer not to have housekeeping enter your room.