QC Room San Pellegrino

This hotel stands out for its seamless integration of modern design and cutting-edge technology with a strong focus on wellness, particularly its close proximity to the renowned thermal baths. Guests consistently highlight the spacious rooms, complimentary high-end in-room amenities such as Dyson hairdryers and Marshall speakers, and impeccable cleanliness. It is an ideal choice for couples seeking a romantic and relaxing spa getaway, wellness seekers prioritizing comfort and modern facilities, and tech-savvy travelers who appreciate automated services. It also suits short-stay visitors looking for a comfortable base near the thermal baths. To ensure a smooth experience, guests should familiarize themselves with the automated check-in process and be aware that while the hotel is conveniently close to the spa, it requires a short walk. Confirming spa access details, especially when booking a package, is also advisable.

Facilities & Amenities
Guests consistently praise the hotel's array of modern in-room amenities, which include a Dyson hairdryer, a Marshall Bluetooth speaker, and an Alexa voice assistant, enhancing the comfort and entertainment options. A tablet is provided for easy access to hotel information and services. The complimentary minibar is a significant highlight, generously stocked with San Pellegrino beverages, various snacks, and chocolate. Each room also features a Nespresso coffee machine with a selection of pods and teas. For those interested in fitness, some rooms even include a yoga mat and a pilates ball. In the common areas, guests can enjoy free coffee, tea, biscuits, dried fruit, and apples. While there is no traditional swimming pool, the hotel offers convenient underground parking, though it incurs an additional daily fee.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its exceptional cleanliness and the overall comfort of its accommodations. Rooms are consistently described as spotless, modern, spacious, and well-designed, often featuring contemporary furnishings. Guests frequently commend the comfortable beds and high-quality pillows, which contribute to a restful night's sleep. Bathrooms are generally reported as large, clean, and well-appointed with a comprehensive set of high-quality toiletries, including shampoo, conditioner, body wash, and various creams, along with complimentary slippers. Many appreciate the unique glass sink design and the generously sized large showers. Some rooms also offer balconies with seating, providing an outdoor space. While most guests find the rooms quiet, a few have noted minor noise from other rooms or the minibar, and some found the air conditioning panel light to be quite bright.

Dining & Food Quality
While the hotel does not offer a traditional breakfast or full restaurant service, guests appreciate the thoughtful provision of complimentary coffee and tea available both in their rooms and in the lobby area. These are often accompanied by biscuits, dried fruit, and apples, providing a light start to the day. The minibar in each room is a notable feature, generously stocked with a variety of San Pellegrino beverages and chocolate, all provided free of charge. However, the absence of a traditional breakfast or restaurant service is a frequent point of feedback for many guests, who feel it is a significant omission, especially considering the hotel's overall quality and price point. Some guests found the available complimentary snacks insufficient for a proper breakfast.

Location & Accessibility
The hotel boasts an excellent location, being just a short walk, typically between five to ten minutes, from the renowned thermal baths and the town center. This close proximity is a major draw for guests, making it highly convenient for those primarily visiting the spa. The hotel is also situated near public transport options and various local attractions, allowing for easy exploration of the area. For guests arriving by car, on-site underground parking is available, which is generally praised for its convenience and security. However, this parking comes with a daily fee, which is a common point of discussion among guests. Some first-time visitors have also reported that finding the hotel and its parking can be somewhat stressful due to unclear signage.

Staff & Service
Despite the hotel's highly automated check-in and check-out process, which is conducted via self-service kiosks, guests frequently commend the staff members who are present on-site. These individuals are consistently praised for their helpfulness, friendliness, and availability to assist with any issues, particularly those related to the digital systems. Staff are noted for being responsive to guest requests, such as facilitating early check-in or late check-out when feasible, and providing assistance with luggage or local information. However, the automated check-in process itself is a significant source of frustration for some guests, described as clunky, slow, and unintuitive, often necessitating staff intervention. A few guests have reported isolated instances of unfriendly or unresponsive staff, particularly during evening hours, leading to feelings of being unassisted.

Additional Information
The hotel offers attractive spa packages that include entrance to the nearby thermal baths, which many guests consider to be excellent value. A thoughtful touch is the provision of complimentary toiletries, often high-quality and presented in a convenient take-away pouch. The hotel's modern design and advanced technological integration are frequently highlighted as unique and appealing features, contributing to a distinctive guest experience. However, a recurring point of feedback concerns the spa access policy for hotel guests, as some packages only permit entry on the check-out day, which can be inconvenient for those planning to use the spa on arrival. Furthermore, guests are generally unable to freely enter and exit the spa multiple times on the same ticket. Some visitors also find the overall experience to be overly automated, desiring a more personal touch.