Punta San Martino

Perched on an elevated promontory, the hotel is celebrated for its stunning panoramic sea views that stretch across the Ligurian coastline, offering a truly memorable backdrop for guests. Its large saltwater pool is another signature feature, providing a refreshing escape with equally breathtaking vistas. The hotel is particularly well-suited for sightseers and couples seeking a romantic getaway, drawn by the picturesque setting and serene atmosphere. Families can also find comfort in the spacious accommodations and available amenities, though they should be prepared for the hotel's multi-level structure. To enhance your stay, it is advisable to inquire about the operational status of the funicular and the availability of the shuttle service upon arrival, as these can significantly impact ease of movement to and from the town.

Facilities & Amenities
The hotel features a large saltwater pool situated on the rooftop, offering expansive views and a popular spot for relaxation, though some guests note the pool area and surrounds appear dated and could benefit from refurbishment. Access to a private beach is available, typically via a funicular or a walk, but the funicular is frequently reported as being out of service, old, or noisy. Parking is provided, though its availability and location can be challenging, with some guests finding it overfilled or inconveniently situated. While Wi-Fi is generally available, its connection speed and reliability receive mixed feedback. The hotel's internal lifts are often described as slow, and the overall layout can be confusing due to the multi-level design. A kids club and playground are mentioned as available for younger guests.

Cleanliness & Room Comfort
Guests generally find the spacious rooms to be clean upon arrival, with many appreciating the ample space and the presence of a balcony or terrace offering sea views. The beds are often described as comfortable, contributing to a restful stay. However, some reviews indicate that the rooms, while clean, appear dated or sparse, lacking modern amenities or decorative touches. Concerns about noise levels between rooms are occasionally raised, and some guests report issues such as mold in the bathrooms, broken fixtures, or non-functional air conditioning. Water pressure in showers can also be inconsistent. Despite these points, the overall cleanliness of the rooms is frequently praised.

Dining & Food Quality
The breakfast receives largely positive feedback for its variety and quality, with many guests enjoying the experience on the breakfast terrace overlooking the bay. Options typically include both sweet and savory items. However, a recurring issue mentioned by numerous guests is the presence of pigeons on the terrace, which can be disruptive. The hotel's restaurant offers dinner, with some guests praising the food quality and the attentive service. Conversely, other guests find the menu limited or expensive, and there are occasional reports of food quality issues, such as undercooked or cold dishes. The coffee from the machines at breakfast can also lead to queues during peak hours.

Location & Accessibility
The hotel's elevated position on a promontory is a significant highlight, providing panoramic views of the sea and coastline that are consistently lauded by guests. While the town center is within walking distance, the path is notably steep, making it challenging for some. A shuttle service is available to transport guests to and from the town, which is highly appreciated. However, the hotel's design, with its numerous stairs and lack of ramps in certain areas, makes it less accessible for guests with mobility challenges, strollers, or disabilities. The funicular offers a unique way to access the beach and promenade, but its frequent non-operation is a common point of feedback. Parking is available, though it can be difficult to navigate or find space during busy periods.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and overall attentive service. Many guests highlight the welcoming nature of the reception team and the willingness of staff members to assist with requests and resolve issues. The check-in process is often described as efficient. The shuttle service staff are particularly commended for their politeness and efficiency. While most feedback on service is positive, a few guests mention instances of poor communication regarding hotel services or unexpected issues, such as luggage handling. Overall, the dedication of the staff to providing a positive guest experience is a recurring theme in reviews.

Additional Information
Guests frequently describe the hotel's internal layout as a labyrinth-like layout, with numerous stairs and confusing pathways that can make navigation challenging, especially upon arrival. Another recurring issue reported by some guests is the occurrence of water outages during their stay, which can impact comfort and convenience.