Premier Inn Stuttgart Bad Cannstatt

The hotel is consistently praised for its cleanliness and comfortable rooms, making it a reliable choice for many travelers. Its signature feature is its exceptional location directly adjacent to the Kursaal U-Bahn station, offering unparalleled access to the city center and major attractions. This makes it an ideal fit for sightseers looking to explore the city, business travelers needing convenient transport links, and concert-goers attending events at nearby venues. Families also find the spacious rooms accommodating. To ensure a quieter stay, guests often recommend requesting a room facing the courtyard, as street-facing rooms can be subject to tram noise. Additionally, be mindful of potential fees for early check-in.

Facilities & Amenities
Guests appreciate the presence of air conditioning in rooms, which is particularly beneficial during warmer months. The hotel features a bar where guests can enjoy drinks, though some reviews indicate a limited food menu and occasional issues with service or stock. While free Wi-Fi is available, some guests noted it is unencrypted. A snack machine is provided for convenience. However, a recurring point of feedback is the absence of a mini-fridge in the rooms, which many guests found inconvenient. Some also mentioned that the wardrobe space was quite limited, and the elevators could be slow at times.

Cleanliness & Room Comfort
Rooms are widely commended for their spotless cleanliness and spaciousness, offering a pleasant environment for guests. The comfortable beds and quality linens, combined with effective blackout curtains, contribute significantly to a restful night's sleep. Guests also appreciate the modern design and thoughtful furnishings within the rooms, as well as the cleanliness of the spacious bathrooms. Despite these positives, a notable number of guests reported noise from the nearby tram and street, especially in rooms facing the road, which can be disruptive. Some rooms were also described as cold or having a strange smell, and issues with water pressure in showers were occasionally mentioned.

Dining & Food Quality
The breakfast buffet receives mixed feedback from guests. Many describe it as plentiful, versatile, and delicious, highlighting a good selection of items including pretzels and coffee. However, a significant portion of guests found the breakfast to be overpriced for its perceived value, noting that items like scrambled eggs and rolls were not always refilled promptly, and there were occasional issues with the coffee machine. The hotel's bar offers a limited food menu, which some guests found to consist mainly of ready-to-eat options, suggesting a lack of variety for evening dining.

Location & Accessibility
The hotel's excellent location is consistently highlighted as a major advantage. It is situated directly next to the Kursaal U-Bahn station, providing easy access to the city center, the Mercedes-Benz Museum, and major event venues. The proximity to the Kurpark and thermal baths offers additional recreational opportunities. While the surrounding area is generally quiet, rooms facing the street can experience tram noise. On-site parking is available in an underground garage, which many guests found convenient, though it is often described as expensive and can be tight or challenging to navigate for larger vehicles.

Staff & Service
Guest feedback on staff and service is varied. Many reviews praise the friendly, helpful, and attentive staff, noting efficient check-in processes and a welcoming atmosphere. However, a considerable number of guests reported unfriendly or unresponsive staff, particularly at the reception and bar. Some experienced long waiting times for check-in, difficulties with communication due to language barriers, or a perceived lack of willingness to assist. Issues with invoicing and staff appearing overwhelmed were also reported, leading to a less positive service experience for some.

Additional Information
Guests should be aware of certain hotel policies that may affect their stay. An early check-in fee is applied if guests arrive before the standard check-in time, even if rooms are available. For longer stays, room cleaning is typically provided only upon request or after departure, meaning daily service is not standard. The underground parking garage is available but cannot be reserved in advance. Some guests noted that the television in rooms may have limited functionality or be out of order, and the bar may have limited stock or inconsistent service.