PLAZA INN Stuttgart Airport Messe

This hotel offers a practical and comfortable stay, distinguished by its 24-hour complimentary coffee and tea bar in the lobby, a feature highly appreciated by guests for its convenience and quality. Guests consistently praise the hotel's overall cleanliness, the friendly staff, and the excellent breakfast offerings. Its proximity to the airport and exhibition center makes it an ideal choice for business travelers and those needing convenient access to Stuttgart Airport. Families and couples also find the hotel suitable for its comfortable accommodations and quiet atmosphere. To enhance your stay, it is advisable to confirm the availability of the airport shuttle service in advance, as it is not always operational, and consider requesting a room away from the main hallways if you are sensitive to noise.

Facilities & Amenities
The hotel provides a range of facilities designed for guest convenience. A notable feature is the 24-hour complimentary coffee and tea machine in the lobby, offering various hot beverages in porcelain cups, which is highly valued by guests. Parking is available both in a paid underground garage and in free street spaces, though the latter often requires a parking disc and is limited to ten hours. While the hotel generally offers Wi-Fi, some guests reported issues with its speed and reliability in their rooms. Rooms are equipped with a large TV, a wardrobe, a desk, and a kettle. However, the hotel lacks air conditioning, which can make rooms warm during warmer months, though fans are sometimes provided upon request. There is no swimming pool, spa, or fitness center on site.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and spacious, contributing to a pleasant stay. The beds are often described as comfortable, ensuring a restful night's sleep, though some guests found them to be too soft, and double beds typically consist of two single beds pushed together with separate duvets. While bathrooms are generally clean, some reviews mention issues such as low shower pressure, fluctuating water temperature, cracked tiles, moldy grout, or leaky shower cabins. Noise can be a concern, with reports of sounds from hallways, slamming doors, neighboring rooms, and airport noise, particularly when windows are open due to the absence of air conditioning. Some guests also noted that rooms could be cold upon arrival or have dim lighting.

Dining & Food Quality
The breakfast buffet receives overwhelmingly positive feedback, consistently highlighted for its variety, freshness, and high quality. Guests appreciate the extensive selection, which includes a range of hot items such as scrambled eggs and sausages, freshly served eggs, various cold cuts, cheeses, salmon, fresh fruit salad, and a good assortment of breads and pastries. The coffee and juice options are also well-regarded. While the hotel has a restaurant, some guests experienced it being unexpectedly closed, causing inconvenience. When open, the food quality is generally considered good, with some finding it to be a good value, though a few describe the offerings as more akin to convenience food.

Location & Accessibility
The hotel's location is highly convenient for travelers utilizing Stuttgart Airport or attending events at the Messe exhibition center, both being a short drive away. It also offers easy access to the motorway. However, the hotel is situated in an industrial area, surrounded by car dealerships and fields, which some guests found to be a less appealing environment. While close to the airport, it is not within walking distance and typically requires a taxi or shuttle. Public transport options are available, with a bus stop approximately a ten-minute walk away and an S-Bahn station roughly twenty minutes on foot, providing connections to the city center. Parking is available both in a paid garage and on the street, with free street parking often limited to ten hours with a parking disc.

Staff & Service
The staff consistently receives high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently commend their professionalism and willingness to go above and beyond, such as accommodating late check-ins, arranging taxi services, and assisting with travel plans. The check-in process is generally described as quick and easy. Many reviews highlight specific individuals for their outstanding hospitality and positive demeanor, making guests feel welcomed and valued. While most experiences are positive, a few guests reported instances of staff being less engaging or issues with communication regarding services like the restaurant or shuttle availability.

Additional Information
Guests traveling with pets will find the hotel accommodating, though locating suitable outdoor areas nearby might require some effort. A standout feature is the 24-hour complimentary coffee and tea bar in the lobby, providing a wide selection of hot beverages and snacks, which many guests appreciate for its convenience and quality throughout their stay. It's important to note that while an airport shuttle service is advertised, it is frequently unavailable or operates with limited hours, often requiring guests to arrange alternative transportation like taxis, which can incur additional costs. For those utilizing the paid parking garage, be aware that a specific parking chip is required for exit, which should be obtained from the reception upon check-in.