Occupying a 17th century building in the heart of the Danish capital, Phoenix Copenhagen is a four-star hotel with more than 200 rooms and free Wi-Fi throughout.
With themed Louis XVI-era decor, all rooms have a minibar, flat-screen satellite TV and en suite bathroom. Guests can upgrade to superior rooms or suites.
Phoenix Copenhagen has a hotel bar, elevator to all floors, swish marble lobby and conference facilities. There is a dog-friendly policy plus laundry and dry-cleaning services. Parking is available nearby.
The hotel hosts an English-themed cafe and brasserie plus Von Plessen restaurant. Breakfast is served daily and alternative dining options are plentiful in the surrounding area.
City centre attractions are easily reached from the hotel on foot or with public transport. Nearby, two popular destinations with visitors are Amalienborg Palace and Nyhavn waterfront with its picturesque bars and restaurants, which are both about 500 meters away.
You are likely to find a warm welcome at this hotel, according to most reviewers, Of course, not everyone agreed, but most guests had positive things to say about the hotel personnel describing them as friendly and efficient. The standard of cleanliness and housekeeping also won praise from many visitors.
Phoenix Copenhagen enjoys a handy location in the city center. Many guests reported finding it easy to access to all the main sights on offer in the charming Danish capital. If you like taking strolls to discover the city, from this hotel it takes about 15 minutes on foot to reach the main shopping street, while the famous Freetown Christiania neighborhood is about 20 minutes' walk.
Bring the family, and your pooch
Reviews from family groups staying at the hotel were generally positive, saying children were well catered for with upgrades to larger rooms available and occasional gifts for youngsters at check-in. Man's best friend can also tag along as the hotel operates a dog-friendly policy enabling pets to stay in guests' rooms with a little prior notice.
Rooms not equally spacious
The hotel promotes a wide range of room sizes and specifications, but there were reviewers who described their disappointment at the size of the standard rooms calling them cramped or too small when compared to those they had previously experienced in similar standard accommodation elsewhere.
Hotel needs a spot of updating
Aging towels, dated furniture and tired bathrooms were among the issues mentioned by negative reviewers. Some guests suggested a bit of extra modernization could do wonders for the hotel.
Light sleepers disturbed by noise
For some guests the central location meant their sleep was disturbed by street noise. A few travelers reported that windows in some rooms did little to shut out the noise, so if you're a light sleeper beware.