Hotel Pari

The hotel's most notable feature is its prime location, offering walking distance access to the Dwarkadhish temple, making it an ideal choice for pilgrims and sightseers eager to explore the city's spiritual and cultural heart. Its central position in Dwarka, near the main market and restaurants, is a significant draw, allowing guests easy access to local amenities. While its proximity to key attractions is consistently praised, guest experiences regarding the hotel's overall quality are highly mixed, often leaning towards significant dissatisfaction with service and room conditions. Despite these concerns, some travelers find it a suitable option for a lower budget stay, particularly if location is their top priority. For those considering a stay, it is advisable to manage expectations regarding service levels and to thoroughly inspect the room upon arrival to address any immediate concerns, as room quality can vary widely.

Facilities & Amenities
Feedback on the hotel's facilities and amenities is largely negative, with many guests reporting a significant lack of basic provisions. Common complaints include the absence of Wi-Fi and TV channels in rooms, which greatly impacts guest convenience and entertainment. Many also noted a lack of hot water, making showers uncomfortable, and the absence of almirahs for storage. Some reviews highlighted issues with non-functional AC and TVs, along with broken switches, indicating poor maintenance. On a more positive note, the hotel does offer car parking, which is a valuable amenity in the city center, and some guests appreciated the provision of free driver arrangements. However, the lack of an in-house dining or kitchen facility means guests must rely on outside options for meals, which can be inconvenient.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is highly polarized, with a significant number of reviews expressing strong dissatisfaction. Many guests reported unhygienic conditions, including dirty towels, stained sheets, and rooms with seepage or a damp smell. Issues like bugs, ants, and even cockroaches were mentioned, alongside complaints about uncleaned bathrooms and dirty curtains. Some rooms were described as being in terrible condition, with old, rusty, leaky taps, cellotaped toilet seats, and beds with potholes. The absence of an exhaust fan and proper lighting in bathrooms was also noted. Conversely, a smaller number of guests found the rooms to be super clean, with clean linens and comfortable beds, suggesting a wide inconsistency in room quality.

Dining & Food Quality
The hotel generally lacks in-house dining options, which is a recurring point of feedback from guests. There is no room service available for food, and guests noted the absence of a menu card in rooms, making it difficult to order any refreshments. The hotel does not have its own kitchen facility or in-house dining, instead relying on a tie-up with a local restaurant for food delivery. However, this arrangement often results in bad packing and food arriving cold, leading to an unsatisfactory dining experience for many. Guests frequently mentioned having to go out for even basic items like tea or other meals, highlighting a significant gap in convenient food services within the hotel premises and requiring guests to seek all their dining needs externally.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, receiving overwhelmingly positive feedback from guests. It is situated in the heart of Dwarka, making it incredibly convenient for visitors. The Dwarkadhish temple is within walking distance, often cited as being just 10 minutes away or approximately 1 km, which is ideal for pilgrims. Guests appreciate its proximity to the main market, various restaurants, and travel agents, allowing easy access to local amenities and services. The hotel also offers car parking, a valuable feature in a busy city center. Its position near both the temple and the sea further enhances its appeal, providing easy access to key attractions and making exploration straightforward for guests.

Staff & Service
Guest experiences with the hotel staff and service are highly varied, though a significant number of reviews report negative interactions. Many guests described the staff as rude, unprofessional, unsupportive, and even aggressive or bullying, particularly concerning issues like refunds or booking discrepancies. Complaints included a lack of attentiveness, staff not bothering to handle issues, and a general sense of poor service and mismanagement. Some guests felt the staff were least bothered by their concerns and were unhelpful. Conversely, a smaller but notable number of guests praised the staff as friendly, cooperative, helpful, and providing good service, with some mentioning a well-behaved reception counter and quick check-in. This indicates a considerable inconsistency in service quality across the hotel.

Additional Information
Several guests reported significant issues regarding refunds and booking confirmations. Despite promises, some guests did not receive refunds for cancelled reservations, and the hotel was noted for having a strict no refund policy, which caused considerable distress. There were instances where online bookings were not honored upon arrival, leading to disputes and guests being refused rooms or charged extra for early check-in even when vacant rooms were available. This created a perception of mismanagement and a lack of transparency regarding booking terms. On a more unique note, some guests observed that the entire family is involved in the hotel's management, with specific individuals mentioned, which was seen by some as contributing to a more personal, albeit sometimes inconsistent, approach to hospitality.