Oasis Guesthouse

This hotel offers a tranquil and picturesque setting, centered around a beautiful pool and nestled among olive and orange groves, providing a true oasis of calm. Guests consistently praise the friendly and helpful staff, the hotel's overall cleanliness, and the generally good breakfast. Its serene atmosphere makes it an ideal choice for families seeking a relaxing getaway, couples desiring a peaceful retreat, and travelers with a car looking for a convenient base to explore the region. To make the most of your stay, consider renting a car for optimal mobility, especially for evening outings, as public transport options are limited after dark.

Facilities & Amenities
The hotel boasts a beautiful and well-maintained pool area, which is consistently described as clean and suitable for both children and adults. The surrounding garden with its olive and orange trees contributes to a peaceful and charming atmosphere. While some guests noted that the AC in their rooms was not very strong, rooms are generally equipped with a fridge, TV, and a balcony featuring chairs, a table, and a convenient drying rack. The hotel's common areas are appreciated for their peaceful ambiance, though one guest noted the absence of a comfortable lounge area for waiting.

Cleanliness & Room Comfort
Guests frequently commend the hotel's high standards of cleanliness, with rooms being cleaned daily and fresh towels and sheets provided regularly. The hotel consistently smells and looks very clean. While many rooms are described as spacious, some guests found certain rooms to be old-fashioned or less cared for. Feedback on beds was mixed, with some finding them comfortable and others reporting uncomfortable beds where springs could be felt. Bathrooms vary in size, and some small showers were noted to cause water spilling onto the floor. Noise levels are generally low, contributing to a quiet night's sleep, though some guests mentioned hearing noise through thin walls from adjacent rooms. Mosquitoes were also a minor concern for a few visitors.

Dining & Food Quality
Most guests found the breakfast to be good, highlighting the fresh orange juice and Greek yogurt with honey as particular favorites. However, some guests desired more variety and fresh fruit and vegetables, noting that the options remained the same daily. The coffee quality was also a point of contention for some. The pool bar offers food and drinks, but some guests found the drinks expensive and the food quality to be underwhelming, with one specific mention of a frozen pizza causing stomach upset. The main restaurant is sometimes closed on the cook's days off and was considered expensive by some, leading guests to opt for ordering food from outside services.

Location & Accessibility
The hotel's location is described as being near Chania, approximately 2.5 to 3 kilometers from the city center, port, and old town. While this distance makes it too far for comfortable walking for many, especially in warm weather, a bus stop is conveniently located just a two-minute walk away. However, public transport service is limited, particularly late at night (with the last bus around 8:30-9:30 PM), and there is no public transport to the area on Sundays, making a taxi or a rented car often necessary. The hotel offers good parking, though the parking lot can fill up during the day. Guests appreciate the quiet location and the picturesque surroundings, noting its proximity to the main road for easy travel to other areas and beaches.

Staff & Service
The staff at the hotel consistently receives high praise for being exceptionally friendly, helpful, and attentive. Guests frequently highlight their willingness to assist with directions and requests, contributing significantly to a positive experience. The daily cleaning service, including regular changes of towels and sheets, is highly appreciated. For late arrivals, self check-in instructions are provided, ensuring a smooth process. While the breakfast service is often commended, a few guests noted that some of the bar staff were not as friendly as other team members. Overall, the staff's dedication to providing excellent service is a recurring theme in guest feedback.

Additional Information
Many guests were pleasantly surprised by the exceptional value for money offered by this hotel, often remarking that it felt like a higher-rated establishment than its official hotel rating suggests. The property's unique charm is enhanced by its history, being located in an ex olive plant factory, with old machinery visible in the dining room, preserving the building history and adding to its distinctive atmosphere. This blend of historical character and modern comfort, combined with its affordability, makes it a memorable choice for travelers.