Hotel Nunù

This hotel offers a unique blend of modern comfort within a historic building, making it a memorable choice for visitors. Its central location is a signature feature, providing easy access to Naples' vibrant attractions and making it an ideal base for sightseers, couples, and families looking to explore the city on foot. The hotel's commitment to cleanliness and the exceptional friendliness of its staff are consistently highlighted by guests. For business travelers, the convenient location and in-room amenities are particularly beneficial. To enhance your stay, consider requesting a room away from the main street if you are sensitive to noise, and be aware of the hotel's distinctive entrance within an older building.

Facilities & Amenities
The hotel provides a range of amenities designed for guest comfort and convenience. Most rooms feature small balconies, with some even boasting multiple, offering a pleasant outdoor space. Guests appreciate the reliable Wi-Fi, though some found it to be slow at times. In-room amenities are comprehensive, including an iron, hair straightener, safe, mini-fridge, and effective air conditioning. While the TVs are generally good, some guests reported issues with smart TV functionality. A common point of feedback is the absence of a tea and coffee maker in the rooms, which some guests missed. The building is equipped with a small elevator, which is helpful for accessing the hotel's floors.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as spotless, very clean, and impeccably maintained. Rooms are often noted for being spacious and large, providing ample space for relaxation. Feedback on bed comfort is mixed; many guests found the beds comfortable, ensuring a restful night's sleep, while some found them less comfortable or the pillows too thin. A significant recurring issue is noise levels. Rooms facing the main street experience considerable street noise from traffic, sirens, and motorbikes, and internal noise from the reception area, hallways, and cleaning staff can also be heard due to less than ideal soundproofing. Bathrooms are generally described as modern and clean, though some guests found them small or cramped, with occasional reports of mold or issues with shower doors and toilet placement.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, described as good, excellent, varied, and abundant. Guests particularly enjoy the freshly squeezed juices, scrambled eggs, and bacon, alongside a wide selection of sweets, including local specialties like sfogliatella and pastiera. The coffee is frequently highlighted as excellent and freshly prepared. While the overall quality is very positive, some guests noted that certain popular items might run out if they arrive later in the breakfast service. The breakfast room is often described as having an intimate and cozy atmosphere, contributing to a pleasant start to the day.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring Naples. Guests find it walkable to numerous key attractions, including the historic center, Spaccanapoli, the Duomo, and the Spanish Quarter. It is also within easy walking distance of the port, providing access to ferries for island excursions, and close to metro stations and the train station, facilitating broader travel. While the location is praised for its accessibility, the immediate surrounding area receives mixed reviews; some guests found it safe and vibrant, while others noted it could be dirty with graffiti and overflowing bins. Valet parking service is available for a fee, offering a convenient solution for guests arriving by car, as street parking is generally difficult.

Staff & Service
The hotel's staff consistently receives overwhelmingly positive feedback for their friendliness, helpfulness, and professionalism. Guests frequently commend their welcoming and attentive service, noting their willingness to go above and beyond to assist. The check-in process is described as quick and efficient. Staff members are highly praised for providing local recommendations, assisting with airport transfers and taxis, and offering luggage storage. Housekeeping is also highlighted for its daily cleaning and provision of fresh towels, ensuring a comfortable and well-maintained environment throughout guests' stays.

Additional Information
The hotel is uniquely situated on the first and second floors of an old apartment building, which can initially be confusing for guests due to its small entrance door often obscured by refuse bins and requiring a doorbell for entry. Despite this, the interior is described as modern and chic. The hotel maintains a pet-friendly policy, with staff being very accommodating towards guests traveling with animals. Some guests noted the presence of a book of rules in the room, which outlined policies regarding food and drink, and potential charges for damages. While generally positive, a few guests have reported isolated issues with lost items, which the hotel stated were not found.