Hotel Novotel Phuket Resort (Patong Beach, Thailand)

Hotel Novotel Phuket Resort (Patong Beach, Thailand)

About Novotel Phuket Resort

Novotel Phuket Resort is a four-star hotel featuring a unique three-level outdoor pool, a children’s pool and fitness facilities. The hotel is a mile away from Bangla Night Street. Each of the 215 rooms is air-conditioned and features a balcony, in-room safe, a minibar, a coffee/tea maker and a private bathroom with a shower/tub combination. Guests can enjoy free Wi-Fi, a flat-panel TV and daily housekeeping. Novotel Phuket Resort features a business center, free self-parking, a sauna and a sprawling eight acre garden. Coffe House specializes in Asian cuisine and serves breakfast, lunch, and dinner. Old Fisherman specializes in seafood and serves dinner only while Ruen Thong specializes in Thai cuisine. A buffet breakfast is available at a surcharge and is served every morning. The hotel has two onsite bars. The hotel is a mile away from Sphinx Theater and just over a mile from Jungceylon Shopping Center.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

282 Prabaramee road, 83150, Patong Beach, Thailand

Rating overview

8.2
trivago Rating Index based on 1353  reviews from:
  • Hotels.com(8.4/10),
  • Expedia(8.2/10),
  • Agoda(7.8/10)
  • Location
    Excellent  8.6 / 10
  • Rooms
    Very good  8.2 / 10
  • Service
    Excellent  8.6 / 10

Positive Reviews

positive:

Excellent customer service and very dutiful staff

The hotel's staff members are very jovial and hospitable. They go out of their way to assist you and make your stay as peaceful and enjoyable as possible. They are also gladly accessible and give you all the information you need. .

positive:

Clean and secure rooms and public areas

The furniture is well maintained, modern and tastefully selected. The bathrooms are clean and daily housekeeping is available in all of the rooms. The rooms are spacious, suitable for families with children and well arranged. Public areas are also very clean and easy to navigate. .

positive:

Fantastic food for a large range of palates

There is plenty of choice at the hotel's onsite restaurant. The restaurant is quite large and spacious enough to occupy many guests. The quality of the food and desserts offered is also very high. .


Negative Reviews

negative:

Room service is expensive

A few guests have complained about the room service being way overpriced and the food that it's way high than other similar hotels. Those affected felt that they didn't get good value of their money during their stay. .

negative:

Poor sound insulation in the hotel's rooms

A number of visitors complained about the walls which appeared to be too thin. Noise from television sets and loud conversations carried effortlessly from room to room and those who were light sleepers could not have a quiet night's sleep.

negative:

There is a weak Wi-Fi connection in the rooms

The wireless internet connection is quite weak in a few of the rooms. Some guests could barely connect to the network while others browsed at such slow speeds that it was hardly usable unless you were a very light user.


All amenities

Hotel facilities
  1. Café
  2. Entrance Hall/lobby
  3. Express check-in
  4. Gym
For children
  1. Cot
  2. Childcare
  3. Playground
  4. Kids' club
Wellness / Spa
  1. Massage
  2. Sauna
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Teleprinter
Room facilities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Openable windows
Sports facilities
  1. Boat rental
  2. Fitness
  3. Table tennis

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00

Contact

282 Prabaramee road , 83150 , Patong Beach , Thailand
Telephone: +66(0)76342777 | Fax: +66(0)76342168 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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