Novotel Montpellier

This hotel offers a truly memorable experience, distinguished by its recently renovated and chic ambiance that extends from the lobby to the restaurant and pool areas. This transformation has created a modern and inviting atmosphere, making it a standout choice for guests. The consistently praised exceptional staff service further elevates the stay, with team members noted for their professionalism and attentiveness. The hotel is particularly well-suited for families due to its spacious rooms and enjoyable pool, while business travelers appreciate the comfortable open spaces and meeting facilities. Couples can also find a romantic and relaxing getaway, and travelers in transit benefit from its easy highway access and secure parking. To enhance your visit, consider requesting a newly renovated room for the most modern comforts, and take advantage of the nearby tram for convenient access to the city center.

Facilities & Amenities
Guests highly commend the hotel's pool, describing it as perfect, large, clean, and warm, with stairs and a wooden beach area that makes it particularly enjoyable for children. The hotel provides a comfortable open space that is ideal for working or relaxing. While free Wi-Fi is available throughout the property, some guests noted that the fitness center was not always accessible due to ongoing renovations. The bar area is a pleasant spot for drinks and casual dining. Parking is a significant advantage, being convenient, secure, ample, and free, though it can become quite full, especially in the evenings. Meeting rooms are also available, though one guest found a specific meeting room to be too small with poor air circulation.

Cleanliness & Room Comfort
The rooms are generally described as spacious, clean, and well-decorated, with many guests praising the recent renovations that contribute to a modern and cosy feel. The beds consistently receive high marks for being very comfortable and large, ensuring a restful sleep, with some guests appreciating the high bed for its comfort. Bathrooms are often noted as perfect and spacious, though some older rooms may feature dated fixtures or separate toilets without locks. Noise levels present mixed feedback; some rooms are described as quiet and soundproofed, while others experienced street noise or disturbances from nightclub-goers and noted thin walls allowing sound from adjacent rooms. In-room amenities include mini-fridges, tea/coffee making facilities, AC/heating controls, and Rituals products in the shower.

Dining & Food Quality
The breakfast receives widespread acclaim for its variety, copious offerings, and good quality, often featuring local products served in a buffet style. It opens early, which is convenient for guests with early departures. However, a few guests noted issues with the coffee machine and a lack of certain homemade items or simple jams. The hotel restaurant offers good quality food, with many guests enjoying the pleasant atmosphere and professional service. Specific dishes like scallop tartare and tender meat are highlighted. Some reviews mention a new menu with copious dishes and affordable wine. While service is generally excellent, some guests experienced slow service or a limited choice of dishes, especially during longer stays. Food served at the bar is also well-regarded.

Location & Accessibility
The hotel boasts easy access from the highway, making it a convenient stopover point for travelers. It is well-connected to the city center via the tram, with a station just a short walk away, providing effortless exploration of the vibrant city. While not in the immediate city center, it is close to a shopping center and within reasonable driving distance of the beach and other attractions like an aquarium. Parking is a significant advantage, described as convenient, secure, ample, and free, though it can become full, particularly in the evenings. Some guests noted that the immediate neighborhood might not feel particularly inviting or offer special views, but the hotel itself is considered safe and well-situated for transit.

Staff & Service
The staff consistently receives high praise for their friendliness, professionalism, and attentiveness. Guests frequently highlight the warm welcome and impeccable service from the entire team, spanning from reception to restaurant and bar staff. Many reviews commend the staff for being responsive to requests, helpful, and always smiling. The check-in process is often described as smooth and efficient, even for late arrivals. Specific mentions are made of staff going above and beyond, such as accommodating special food requests for children or providing excellent service during meals and at the bar. The overall sentiment is that the staff significantly enhances the guest experience, contributing to customer loyalty and a desire to return.

Additional Information
The hotel is currently undergoing renovations, with common areas like the lobby, restaurant, and pool already updated, creating a modern and chic ambiance. However, some guests note that not all rooms have been renovated yet, and older rooms may show signs of wear or have dated decor. While the renovations are generally positive, some guests experienced noise during daytime hours, which was not always communicated beforehand. The hotel has a pet-friendly policy, though pets are not allowed in the restaurant, requiring pet owners to dine in the bar area. The hotel also implements environmental initiatives, such as providing recycling bins in rooms and water fountains in corridors, aiming to reduce plastic use.