Positive Reviews
positive:
The Location is Fantastic.
When staying here, you're just a short stroll away from Grand Place, plus the railway station. There are plenty of dining options to discover, and you'll also find interesting shops. This hotel is a great choice if staying in a central location is a top priority.
positive:
Very Accommodating Staff.
Guests usually found the staff members to have very pleasant attitudes and be willing to do whatever they could to make stays enjoyable and hassle free. This property is also very family friendly, so if you're travelling with kids, expect them to be treated with the same level of courtesy and respect.
positive:
Beds Are Comfortable.
Trying to get restful sleep while away from home can be challenging, especially if you're just used to your own bed. However, guests loved how comfortable the beds are. You can anticipate drifting off to sleep quickly, feeling that your spine is well supported.
Negative Reviews
negative:
Breakfast Prices Are Too High.
Many guests commented that the cost for breakfast was too high. Although there were numerous comments that the buffet-style offerings exceeded expectations in terms of variety, guests still said it was cheaper and sufficient to get breakfast at one of the other restaurants that are within walking distance.
negative:
A Strange Smell in the Hallways.
Some guests kept noticing an odd smell in the hallways of the property. They said it was especially pungent near the main entryway. However, they usually adapted to the odour after a while and said it didn't seem to spread into the rooms.
negative:
Street Noise is Bothersome For Some.
You may be slightly disturbed by noises from the city, given that this hotel has such a central location. Some guests requested upper-level rooms near the back and said the street sounds were not as loud from there.