Positive Reviews
positive:
The pool area is great
A great spot to enjoy the sun or the water at Novotel Abu Dhabi Al Bustan, the pool and poolside bar, Waves, receive great feedback from guests. You'll love the welcoming atmosphere and the stylish design of this area which has great staff on hand to serve drinks and ensure you're having a fantastic time at the pool.
positive:
The food is delicioushe staff goes the extra mile
With many members of staff getting personal mentions from many happy guests, it's clear that true care and attention is given by the hardworking team and you'll be thoroughly looked after when you stay there. Professional and friendly, the team members are praised highly for going out of their way to ensure guests have a great time, whether it's patience at the front desk or finding time to acknowledge a special meal.
positive:
A fresh and clean hotel
Spacious and clean, you'll find the rooms at this hotel are very well looked after by housekeeping, meaning you will be able to relax on the bed and enjoy the facilities in your room in comfort. Guests are impressed with the level of cleanliness at this hotel and comment that it is one of the top positive aspects of staying there.
Negative Reviews
negative:
No slippers in the rooms
A small number of guests were disappointed that there weren't any slippers in their rooms at the Novotel Abu Dhabi Al Bustan. It is understood that these amenities are available upon request.
negative:
Breakfast seems a little repetitive
Although tasty, some guests found the choices at breakfast to be a little too similar from day to day, which was a little disappointing.
negative:
Things take a long time
There have been reports of long check-ins and queues at breakfast times, which was frustrating for some travellers.