nhow Brussels Bloom

This hotel offers a truly unique and artistic design that permeates every aspect of the guest experience, making it a memorable stay for creative types and those seeking a distinctive atmosphere. Guests consistently highlight the excellent breakfast as a standout feature, praised for its vast variety and quality. The spacious rooms with comfortable beds also receive frequent commendation, ensuring a restful stay. The friendly and helpful staff contribute significantly to the positive guest experience, providing attentive service. Its generally good location near public transport and key attractions makes it suitable for sightseers and business travelers attending conferences. For families, the large rooms and engaging breakfast options are particularly appealing. To enhance your visit, consider requesting a room away from the main road to minimize noise, and take advantage of the hotel's eco-friendly initiative to receive a complimentary drink.

Facilities & Amenities
The hotel's distinctive artistic design extends throughout its public spaces, creating an engaging environment. Guests can enjoy a well-equipped fitness center located on a higher floor, offering a superb view. The bar area is described as lively and inviting, providing a pleasant atmosphere for evening relaxation, though some guests noted it might close earlier than expected. A cozy cafe in the lobby offers a comfortable spot for guests to unwind. While some recreational amenities like ping pong tables and foosball tables are mentioned, they are occasionally unavailable. The hotel provides free Wi-Fi, ensuring connectivity for all guests. Additionally, a convenient self-service kiosk is available in the lobby for purchasing snacks and essentials, adding to the overall convenience.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with a fresh feel, though some minor issues like desk scratches or dust have been noted. The beds are consistently praised for being large, comfortable, and ensuring a good night's sleep, despite a few comments about firmness or being two beds pushed together. Rooms are described as spacious, offering ample room for relaxation. In-room amenities include an espresso machine or coffee maker and a mini-fridge. The bathrooms are often spacious with unique design elements, such as a red light, but some guests reported issues with drainage, darkness, or a lack of storage. Air conditioning performance is mixed, with some finding it effective and others reporting it as non-functional or noisy. Noise levels from the street, elevators, and adjacent rooms are a recurring concern for some guests, impacting sleep quality.

Dining & Food Quality
The breakfast consistently receives high praise, described as exceptional and a highlight of the stay. Guests are impressed by the vast variety of options, including a popular waffle station where guests can make their own, a fresh orange juice machine, and an omelet station. The spread includes a wide selection of pastries, breads, cereals, and both sweet and savory items, with many appreciating the availability of vegan and vegetarian options. A mimosa station adds a touch of luxury to the morning meal. The restaurant offers a limited but delicious menu, and the bar provides good drink options and service. Room service is available and noted for being prompt and tasty, catering to guests' convenience.

Location & Accessibility
The hotel boasts a generally central location, making it convenient for exploring the city. It is situated next to the Botanical Gardens, offering a pleasant surrounding, and is within a 10 to 25-minute walk to the city center and Grand Place. Public transport links are excellent, with metro and tram stops located very close by, providing easy access to various parts of the city, including the main train stations and the airport. While the hotel's immediate vicinity is convenient during the day, some guests have expressed concerns about the surrounding area feeling "rough" or "sketchy" after dark, particularly when walking from certain train stations. Parking is available on-site, though it is noted to be expensive.

Staff & Service
The hotel's staff consistently receives high commendation for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their professionalism and welcoming demeanor, from the reception team to the bar staff. The check-in process is generally described as smooth and efficient. Staff members are praised for their willingness to accommodate requests, such as providing extra towels or addressing room temperature concerns. Many reviews mention specific instances of staff going above and beyond, offering personalized touches like surprise birthday amenities or providing helpful recommendations for local attractions. The bar staff are particularly noted for their engaging and professional service, contributing to a positive atmosphere.

Additional Information
The hotel maintains a pet-friendly policy, allowing guests to travel with their animal companions, which is a significant advantage for many. An innovative eco-friendly option is offered, where guests can decline daily room cleaning in exchange for a complimentary drink voucher, promoting sustainability. However, some guests have reported recurring key card issues, where room access cards frequently stop working, requiring multiple trips to the reception. Furthermore, there have been consistent air conditioning concerns raised by guests, particularly during warmer periods, with some reporting units not functioning effectively or blowing warm air. An early check-in fee is also applied, which some guests found unexpected, especially when rooms were already available.