Motel One Frankfurt-Römer

The hotel is highly regarded for its prime central location, making it an ideal base for exploring the city's historical sites and vibrant shopping districts. Its signature feature is its direct proximity to the Old Town and a tram stop right outside, offering unparalleled convenience for sightseers and tourists. The hotel is also well-suited for business travelers seeking a modern and efficient stay, though some may find the room size restrictive for extensive work. Couples and those on short stays particularly appreciate the hotel's cleanliness, comfortable beds, and the lively atmosphere of its bar. To enhance your experience, guests sensitive to noise might consider requesting a room away from the street or lower floors, and it's advisable to bring your own in-room amenities like a travel kettle or water bottles, as these are not typically provided.

Facilities & Amenities
The hotel features a highly praised and stylish lobby and bar area, which many guests describe as a comfortable and inviting space to relax and socialize. This area is noted for its good selection of beverages, particularly a wide array of gin options, contributing to a pleasant evening atmosphere. While the hotel does not offer a swimming pool or a dedicated fitness center, guests generally find the common areas well-appointed and conducive to unwinding. Free Wi-Fi is available throughout the property and is consistently reported to work well, ensuring guests can stay connected. However, a recurring point of feedback is the absence of certain in-room amenities, such as a minibar or refrigerator, kettle, or coffee maker, which some guests found inconvenient for longer stays or personal preferences.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its impeccable cleanliness and well-maintained rooms, often describing them as neat and modern. The beds are widely praised for their exceptional comfort, ensuring a restful night's sleep with high-quality linens and pillows. However, a significant number of reviews highlight the room size as being quite small, often described as "tiny," "cramped," or "minimal," which can be challenging for guests with multiple pieces of luggage or for two people. While some find the bathrooms modern and the showers powerful, the overall bathroom space is also noted as compact. Noise levels receive mixed feedback; some rooms are quiet and well-insulated, but others experience street noise from trams or nearby bars, or noise from neighboring rooms and loudly closing doors. Issues with the heating system or air conditioning not working effectively, leading to rooms being too warm, are also occasionally mentioned.

Dining & Food Quality
The hotel's breakfast buffet is a prominent feature, frequently described as good, rich, and offering a wide variety of organic products. Many guests appreciate the quality and selection, finding it a delicious way to start the day. However, feedback indicates that the breakfast area can become extremely busy and crowded, especially during peak hours, leading to long queues and difficulty finding seating. Some guests also note that while the selection is good, it primarily consists of continental options, with a lack of hot food items like scrambled eggs or bacon. The hotel bar, on the other hand, receives overwhelmingly positive reviews for its lively atmosphere, extensive gin selection, and as a pleasant spot for evening relaxation, making it a popular choice for winding down.

Location & Accessibility
The hotel boasts an excellent central location, making it incredibly convenient for exploring the city. Guests frequently highlight its walking distance to major attractions such as the Old Town, Römerplatz, shopping streets, museums, and the riverfront. Its proximity to the Christmas markets is also a significant draw during the holiday season. Public transport is easily accessible, with a tram stop directly in front of the hotel and close connections to rail and metro stations, providing convenient access to the main train station and other parts of the city. Parking is available in an underground garage, though some guests note it can be expensive, and spaces may be limited during busy periods, with some finding the entrance signage unclear or difficult to locate.

Staff & Service
The staff generally receives positive feedback for their friendliness, helpfulness, and professionalism. Many guests appreciate the attentive service provided by the housekeeping team and the efficiency of the check-in process, with some even being accommodated for early check-ins. The bar staff, in particular, are often singled out for their excellent service and knowledge of the beverage selection. However, some reviews mention isolated instances of less friendly or unhelpful reception staff, and a few guests reported housekeeping entering their room despite a "do not disturb" sign. Overall, the staff's commitment to providing a pleasant experience is noted, though consistency in demeanor could be improved in some areas.

Additional Information
Guests should be aware that the hotel has experienced fire alarm incidents, which have led to evacuations, sometimes in the early hours of the morning, causing significant disruption and inconvenience. Some guests noted the absence of a sprinkler system in the rooms. While the hotel maintains a modern and clean environment, the lack of certain in-room amenities like a mini-fridge or kettle is a consistent point of feedback. The hotel also offers luggage storage for convenience, which is appreciated by guests arriving early or departing late, allowing them to explore the city without their bags.