Hotel Montana

The hotel offers a memorable mountain retreat, distinguished by its direct access to ski slopes, making it an ideal choice for skiers and families seeking convenience and adventure. Guests consistently highlight the exceptional kindness and professionalism of the staff, the high quality of the dining experience, and the comprehensive wellness area with its breathtaking mountain views. The property is particularly well-suited for families due to its extensive children's activities and dedicated spaces, ensuring a fun and engaging stay for all ages. Couples and nature enthusiasts also find the serene environment and organized excursions appealing. To enhance your visit, consider taking advantage of the hotel's diverse activity program, which includes guided treks and e-bike tours, and be aware that some guests recommend requesting a room on a higher floor for optimal views.

Facilities & Amenities
The hotel provides a wide array of facilities designed to enhance guest comfort and recreation. The wellness area is a significant draw, featuring a panoramic sauna with stunning mountain views, a Turkish bath, and various cold water paths and relaxation zones, including a unique hay room. While most guests found the spa beautiful and well-maintained, some noted that certain equipment seemed basic or that the sauna temperatures were occasionally too low. The heated indoor pool is popular, with a separate children's pool available, though some guests mentioned it could get crowded and lacked sufficient loungers. For active guests, there's a well-equipped fitness center, a climbing wall, and outdoor tennis, football, and volleyball courts. Additional conveniences include a covered private parking garage, free Wi-Fi, and e-bike rental services.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness, describing rooms and common areas as spotless and well-maintained. The rooms are generally spacious, bright, and feature a modern, natural design, with many offering spectacular mountain views from their balconies. Most guests found the beds comfortable, ensuring a restful night's sleep. While some rooms boast underfloor heating, a few guests noted issues with thermostat control or a lack of air conditioning, which could lead to warmer temperatures during summer months. Some older rooms were observed to show signs of wear, and a few guests mentioned the absence of certain in-room amenities like specific toiletries or basic kitchenette equipment in suites. Noise levels were generally acceptable, though some guests experienced disturbances from other visitors, suggesting occasional soundproofing concerns.

Dining & Food Quality
The hotel's dining experience receives high praise, particularly for its quality and variety. The breakfast buffet is consistently described as abundant and diverse, offering a wide selection of homemade cakes, fresh pastries, and made-to-order pancakes, alongside savory options and excellent coffee. While some guests found the breakfast area occasionally busy, the overall quality was appreciated. Dinner is a highlight for many, featuring a varied menu with multiple choices for first and second courses, a generous vegetable buffet, and an extensive selection of desserts. The cuisine often includes local dishes, and the staff are highly accommodating of dietary needs, such as vegetarian and gluten-free options. However, a few guests felt that some dinner dishes or desserts were not consistently of the highest quality, or that beverages were an additional cost.

Location & Accessibility
The hotel boasts an excellent location, particularly for winter sports enthusiasts, offering direct access to the ski slopes and being just a few minutes' walk from the ski lifts and chairlifts. This prime position makes it incredibly convenient for guests to enjoy skiing without the need for extensive travel. Beyond winter activities, the hotel serves as an ideal starting point for numerous trekking and walking trails, allowing guests to explore the surrounding natural beauty. While the road leading to the hotel can be winding and steep, the panoramic mountain views from the property are considered well worth the journey. Guests appreciate the availability of a covered private parking garage, which is a significant convenience, especially during peak seasons. Public transport options to the immediate area are limited, making a personal vehicle advisable for broader exploration.

Staff & Service
The staff at the hotel consistently receive overwhelming praise for their exceptional kindness, professionalism, and attentiveness. Guests frequently highlight their warm and welcoming demeanor, often remarking on feeling like part of a family rather than just visitors. The check-in process is noted for its efficiency, with options for online pre-registration. Throughout their stay, guests experience prompt and helpful service, from the reception team who provide accurate information and assistance with various requests, to the restaurant and bar staff who are described as highly efficient and accommodating, especially regarding dietary preferences. The animation team for children and the skilled massage therapists also contribute significantly to the positive guest experience, ensuring a comfortable and enjoyable stay for everyone.

Additional Information
The hotel is widely recognized as an ideal family-friendly destination, offering a rich program of activities and entertainment for children, including a miniclub and special events like dedicated New Year's Eve dinners for younger guests. It also maintains a pet-friendly policy, providing amenities such as bowls and toys for canine companions, though guests noted some ambiguity regarding pet access to all common areas. A valuable benefit for visitors is the complimentary Trento Guest Card, which grants access to various local attractions and public transport. While the hotel offers extensive facilities, some guests noted that certain amenities, such as the game room, could benefit from updates, and that beverages during meals are an additional charge. Many guests are repeat visitors, underscoring the hotel's consistent appeal and high satisfaction rates.