Microtel Inn & Suites by Wyndham Red Deer

The hotel is particularly memorable for its vibrant pool area featuring a waterslide, making it a highly attractive destination for families seeking recreational amenities and fun. Guests consistently highlight the hotel's exceptional cleanliness, the consistently friendly and helpful staff, and the generous and varied breakfast offerings as key elements of a positive stay, contributing to a comfortable and welcoming atmosphere. It is also well-suited for business travelers due to its convenient location and reliable services, and for pet owners who appreciate the accommodating policies and nearby green spaces. To ensure a more restful experience, some guests recommend requesting a room away from the pool area, especially during busy periods, and those particular about sleep comfort might consider bringing their own pillows, as preferences vary.

Facilities & Amenities
The hotel offers a range of facilities that significantly enhance the guest experience, with the pool and waterslide being a major draw, especially for children, often praised for being clean and warm. A hot tub is also available for relaxation, though some guests noted it was occasionally out of service. The fitness center is well-regarded, described as spacious and well-equipped, providing ample opportunity for guests to maintain their routines. For convenience, a mini store or snack bar is on-site, offering a variety of options. Most guests find the Wi-Fi reliable and strong enough for their needs. While a lounge or bar area is present for adult guests, its operating hours can vary. The availability of luggage carts and a coffee station in the lobby further adds to the convenience, though the coffee station can sometimes run low.

Cleanliness & Room Comfort
Guests frequently commend the overall cleanliness of the rooms, describing them as well-maintained and spotless, which contributes significantly to a pleasant stay. While many find the spacious rooms comfortable, some guests have noted that certain rooms can feel small or cramped. Feedback on beds and pillows is mixed; many praise their comfort, ensuring a restful night's sleep, while others describe beds as hard or worn, and pillows as thin or lumpy. Noise levels are also a point of varied experience; some rooms are quiet, but others, particularly those near the pool or main floor, can experience disturbances from hallway activity or mechanical sounds. In-room amenities like air conditioning are generally effective, though some found temperature controls finicky. Issues with sheets and towels being worn or insufficient in quantity were occasionally reported, and some bathrooms were noted as small with limited counter space or issues with drainage.

Dining & Food Quality
The complimentary breakfast is a consistent highlight for many guests, frequently described as delicious, generous, and offering a wide breakfast variety of both hot options like eggs, sausages, and waffles, and cold selections such as yogurt and fruit. The eating area is generally considered modern and clean, though during peak times, it can become quite busy and cramped, leading to waits for tables. While the food quality is largely praised, some guests found certain items to be processed or the coffee lacking in flavor. The hotel also features a snack bar with a decent selection, providing convenient options outside of breakfast hours. Overall, the breakfast significantly enhances the value of the stay, providing a satisfying start to the day for most visitors.

Location & Accessibility
The hotel's central location is highly valued by guests, offering excellent highway access and placing it conveniently within Gasoline Alley. This prime spot provides easy reach to numerous restaurants and shopping options, including popular spots like Boston Pizza, the Donut Mill, and various other eateries, many within walking distance. Its strategic position makes it particularly ideal for travelers passing through or attending local events, such as those at Westerner Park. While some guests note that it requires a short drive to reach the downtown area, its proximity to key amenities and major routes ensures a hassle-free experience. Parking is consistently praised as excellent, available, and ample, accommodating guests with ease and adding to the overall convenience.

Staff & Service
The friendly staff consistently receives high praise, with guests frequently highlighting their helpful staff and attentive service from check-in to check-out. Many reviewers commend the team's professionalism, kindness, and willingness to go above and beyond to accommodate requests, such as providing extra blankets or towels. The quick check-in and online check-out processes are appreciated for their efficiency, contributing to a smooth arrival and departure. While the vast majority of feedback is positive, a few isolated instances mention less helpful interactions or issues with communication regarding booking details. However, the staff's overall commitment to providing accommodating service and a welcoming atmosphere is a recurring theme, making guests feel valued and well-cared for during their stay, including those utilizing pet-friendly service.

Additional Information
The hotel is widely recognized for its pet-friendly policy, which is a significant advantage for guests traveling with animals, offering convenient access to outdoor areas and a nearby park. However, some guests noted that the associated pet fee was perceived as high and did not include additional pet amenities. While the hotel generally maintains a good standard, some reviews suggest that the hotel condition is starting to show its age, with mentions of dated decor and carpets that could benefit from updating. A recurring theme is the presence of group noise, particularly from sports teams, which can lead to disturbances in hallways and common areas, impacting the quiet enjoyment of other guests. Additionally, some guests reported issues with online booking discrepancies or unexpected charges upon arrival, advising direct communication with the hotel for clarity.