About Hotel Mantra Sierra Grand
Hotel Mantra Sierra Grand is an upmarket four-star hotel featuring an outdoor tennis court. The hotel is a ten-minute walk from the Pacific Fair Shopping Centre and is close to the Gold Coast Convention Centre.
The family-friendly rooms offer fully-equipped kitchens, weekly housekeeping, a flat-panel TV with access to a cable service, a sofa bed, an in-room safe, a balcony, a washer/dryer and in-room climate control. In-room childcare, infant beds and Wi-Fi are provided at a surcharge.
In addition to complimentary onsite self-parking, Hotel Mantra Sierra Grand features a 12-seat theatre, fitness facilities, a indoor and outdoor pool, a spa tub, a sauna, car hire services, a garden and ticket/tour assistance.
Saffron Indian Restaurant serves lunch and dinner with drinks available the bar. Guests will enjoy room service during limited hours and drink and snack vending machines are conveniently situated on the premises.
These serviced apartments are a ten-minute walk from Jupiters Casino and a six-minute walk from Surfers Paradise Beach.
Positive Reviews
positive:
Great view of the ocean and close to attractions
The hotel is close to a variety of shops, bars and restaurants. The nightlife is quite vibrant and guests have the option of visiting the onsite nightclub. Beach lovers will find one just steps away from the hotel and several others within walking distance.
positive:
The hotel is very clean and modern
The hotel is very classy and modern. Its stylish decor flows from the entrance hall to the rooms to the surrounding areas. The pools, spa and fully equipped fitness centre were guests' favourite. The rooms are clean, spacious and well maintained with daily housekeeping is provided.
positive:
Excellent food expertly prepared and presented
Guests were quite pleased by the service they received at the onsite eateries. The food was very well prepared and the international menu was diverse and catered to a wide variety of palates. The breakfast spread was tasty and in plenty.
Negative Reviews
negative:
Noisy hotel with little sound insulation
A major concern raised by a large number of guests was with regard to the noisiness of the hotel. As the building is located near a major road, traffic noise can be problematic for those who wanted to have a quiet stay. The walls of the apartment were so thin and noise carried easily from room to room.
negative:
The hotel has a faulty air conditioning system
Guests have complained about the air conditioning. Some thought the unit was quite noisy and disturbed their sleep while others were very displeased with the temperature controls.
negative:
Showers have weak water pressure
Guests often complained about there being a plumbing issue. The shower's water pressure was at times very weak. Another concern regarded the malfunctioning water temperature controls in the showers.