Luxury Villa Excelsior Parco

The hotel distinguishes itself through its unparalleled personalized service, where guests are treated like family from the moment of arrival, often with a complimentary car service from the ferry. This boutique property, housed in a beautifully restored historic villa, offers a serene oasis with stunning sea views that captivate guests. The exceptional staff consistently goes above and beyond, anticipating needs and ensuring every detail of the stay is meticulously cared for, contributing to an atmosphere of genuine warmth and luxury. The delicious and varied breakfast is a daily highlight, enjoyed in picturesque settings. This makes the hotel an ideal fit for couples seeking a romantic and pampered escape, luxury travelers who appreciate bespoke attention, and sightseers looking for convenient access to Capri's attractions without the hustle and bustle. To maximize your experience, guests are advised to fully utilize the hotel's on-demand shuttle service for seamless island exploration and to trust the staff's expert recommendations for dining and activities.

Facilities & Amenities
Guests consistently praise the hotel's well-maintained facilities, which contribute significantly to a relaxing and luxurious stay. The infinity pool and rooftop terrace are frequently highlighted, offering breathtaking sea views and a tranquil space for unwinding. Many rooms feature a private jacuzzi on the balcony, providing an intimate and indulgent experience with scenic backdrops. The hotel's gardens are described as beautiful and peaceful, serving as charming settings for relaxation and dining. While a traditional fitness center is not on-site, guests appreciate access to a nearby gym via the hotel's shuttle service. The overall ambiance of the property, with its tasteful decor and elegant design, creates a sense of timeless charm and comfort, ensuring a memorable stay for all visitors.

Cleanliness & Room Comfort
The hotel rooms are consistently described as exquisitely decorated, spacious, and immaculately clean, contributing to a highly comfortable stay. Guests frequently commend the spotless condition of their accommodations, noting the attention to detail in the tasteful decor and unique design elements. While most reviews highlight the comfort and beauty, one guest mentioned a strong, unpleasant odor and cheap bathroom products, though this feedback is an outlier. Many rooms boast a private jacuzzi on the balcony, enhancing the sense of luxury and providing stunning views. The overall quiet atmosphere ensures a restful night's sleep, with guests reporting minimal disturbance, even those located near the road. The thoughtful provision of amenities and the general upkeep of the rooms are widely appreciated, making for a truly relaxing retreat.

Dining & Food Quality
The hotel's dining experience consistently receives high praise, particularly the breakfast, which is described as delicious, varied, and of exceptional quality. Guests appreciate the extensive à la carte menu, featuring fresh, healthy, and gourmet options, often enjoyed in the beautiful garden setting or delivered directly to their room balcony. The food quality for both breakfast and dinner is frequently highlighted, with many guests commending the chef's expertise and the refined presentation of dishes. While the restaurant offers a delightful culinary journey with Mediterranean flavors, a single review suggested the cuisine could be of better quality, but this is an isolated comment. The bar also receives positive mentions for its well-crafted drinks, including refreshing Limoncello Spritzes and fine wines, contributing to a luxurious and satisfying gastronomic experience.

Location & Accessibility
The hotel's location is strategically positioned between the main port and the vibrant town center, offering both convenience and a peaceful retreat. Guests find it ideally situated for exploring Capri, with many attractions easily accessible. A standout feature is the complimentary, on-demand shuttle service, which provides seamless transportation to and from the port and Capri town. This service is frequently lauded as a "life-saver" given the island's narrow roads and hilly terrain, ensuring guests can navigate with ease at any time. While the town is within walking distance, the shuttle is highly valued for its efficiency and the comfort it provides. The property also offers stunning sea views, including vistas of Mount Vesuvius, enhancing the overall appeal of its accessible yet tranquil setting.

Staff & Service
The staff and service at this hotel are overwhelmingly described as exceptional, setting a benchmark for hospitality. Guests consistently highlight the team's friendliness, attentiveness, and proactive approach, often remarking on how they are made to feel like family. The check-in process is noted as smooth and welcoming, often accompanied by complimentary drinks and snacks. Staff members are praised for their helpfulness in planning itineraries, securing restaurant reservations, and arranging excursions. The highly responsive WhatsApp communication ensures that requests are addressed promptly, from arranging shuttle rides to assisting with ferry tickets. This personalized and dedicated service, where staff anticipate needs and go above and beyond, is a recurring theme, making every guest feel truly pampered and cared for throughout their stay.

Additional Information
This intimate property operates as a boutique hotel with a limited number of rooms, fostering a highly personalized and exclusive atmosphere. Housed within a beautifully restored historic villa with Art Nouveau elements, it exudes a timeless charm. Guests appreciate the hotel's commitment to providing a seamless experience, including thoughtful touches like a complimentary toiletry kit upon arrival, though one review found the products to be of lower quality. The hotel also demonstrates an awareness of environmental responsibility, utilizing electric cars for its shuttle service. While not explicitly stated as a policy, the staff's willingness to accommodate specific requests, such as pillow preferences or preparing gym bags with water, further underscores their dedication to guest comfort and satisfaction, creating a truly bespoke stay.