Hotel Liegeplatz 13 Kiel by Premiere Classe

The hotel is highly regarded for its central location, offering easy access to the train station, harbor, and city center, making it an ideal choice for sightseers and short-stay travelers looking to explore the area on foot. Despite its prime position, many guests find the hotel surprisingly quiet, especially rooms facing the rear. It consistently receives praise for its friendly staff and excellent value for money, appealing particularly to budget-conscious travelers. Guests frequently commend the comfortable beds and overall cleanliness of the accommodations, providing a pleasant and restful experience. While the building itself is older, many rooms have been updated, providing a comfortable base. To ensure a peaceful stay, consider requesting a room away from the main stairwell, and be prepared for the absence of an elevator, especially if you have heavy luggage.

Facilities & Amenities
A significant point for many guests is the absence of an elevator, which means carrying luggage up multiple flights of stairs, particularly for rooms on the third or fourth floors. However, the staff often assists with this. Most rooms are equipped with a water kettle and coffee maker, a convenient amenity for guests. While some guests found the Wi-Fi reliable, others experienced slow or intermittent connections. Room furnishings receive mixed reviews; some find them modern and cozy, while others describe them as spartan or lacking sufficient wardrobe or storage space. A few guests noted the absence of a safe for valuables or enough power outlets for charging devices. Despite these points, the overall functionality of the amenities is generally considered adequate for a comfortable stay.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is somewhat mixed. Many guests report their rooms to be clean and tidy, with some specifically praising the super clean condition. However, a notable number of reviews mention issues such as dust, visible spider webs, and bathrooms that could benefit from a more thorough cleaning, including concerns about dirty windows. The beds are consistently described as comfortable, ensuring a restful night's sleep for most. Noise levels are a significant recurring theme; while rooms facing the rear are often noted as quiet, many guests experience considerable noise from the street, stairwells, and adjacent rooms, including sounds of doors closing loudly and even toilet flushes. Room sizes vary, with some guests finding them spacious and others quite small or cramped. Bathroom conditions also receive varied comments, ranging from spacious to cramped or showing signs of wear like black edges in showers or wobbly fixtures. Some guests also reported cold bathrooms due to a lack of heating.

Dining & Food Quality
The breakfast service generally receives positive feedback, with many guests describing it as sufficient and good, offering a pleasant start to the day. Most guests find the selection adequate, though some note it is limited in terms of hot food options or variety, with the same items like cheese and sausage offered daily. Despite this, the coffee is frequently praised as good or even fantastic. The breakfast is often highlighted for its excellent value, making it a popular choice for guests. The atmosphere during breakfast is typically described as cozy and welcoming, contributing to a positive dining experience. Overall, while not extensive, the breakfast is considered satisfying and well-regarded for its quality and the service provided.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests within easy walking distance of the main train station, the harbor, and the city center. Its proximity to the Sophienhof shopping center and various attractions like the Wunderino Arena makes it highly convenient for exploring the area. Despite being so central, many guests appreciate that the hotel is situated on a quiet street, offering a peaceful retreat. Parking is available, but reviews indicate that the spaces can be very narrow and challenging for larger vehicles, leading some guests to opt for nearby public parking garages, which may incur additional costs. The hotel's accessibility to public transport is also a plus, making it easy to navigate the city.

Staff & Service
The staff at the hotel consistently receives overwhelmingly positive feedback, with guests frequently describing them as super nice, friendly, and exceptionally helpful. Many reviews highlight their attentiveness and willingness to go above and beyond, such as assisting guests with luggage due to the lack of an elevator or providing excellent local tips. The check-in and check-out processes are generally reported as smooth and efficient, even for late arrivals, with clear instructions provided. Guests appreciate the family-like atmosphere fostered by the team, making them feel welcome and cared for. This high level of customer service is a recurring theme, significantly contributing to a positive overall guest experience and often cited as a reason for return visits.

Additional Information
Guests frequently note that the hotel building is an older structure, which, while having a certain charm, means some areas like corridors and entrances may appear dated compared to the often-renovated rooms. This contributes to the overall price-performance ratio being considered excellent by many, as the hotel offers good value for its central location and service despite its age. Some guests have mentioned specific issues like a room smelling of smoke or the general impression of the building being worn. It's important for guests to be aware that the hotel does not have an elevator, which is a key consideration for those with mobility issues or heavy luggage. The hotel's approach to late check-in, often involving a key code for night access, is also mentioned as a convenient feature.