Hotel Lemmer

The hotel's unique transformation from an old mastmaker business into a modern, comfortable establishment, beautifully situated by a canal with a lovely garden and terrace, creates a memorable stay. Guests consistently highlight the exceptional breakfast, the generally friendly and helpful staff, impeccable cleanliness, and a prime central location as key features. This hotel is particularly well-suited for sightseers and couples seeking a peaceful and charming base from which to explore the town, given its quiet yet central position and inviting atmosphere. Business travelers also find it convenient due to its amenities and suitability for overnight stays during work or sporting events. To enhance your experience, guests are advised to enjoy the spacious garden and terrace for relaxation, and to be aware that the bar closes early, so planning evening activities in the town center is recommended.

Facilities & Amenities
The hotel offers a range of appealing facilities, including a delightful garden and a spacious terrace that provide a relaxing outdoor space for guests. Inside, a cozy bar and a comfortable lounge area with games and newspapers are available for unwinding. A significant advantage is the free private parking on site, which is highly appreciated by those traveling by car. For cyclists, the hotel provides secure, covered bike storage with charging points for e-bikes, a thoughtful amenity. However, a recurring point of feedback is the absence of air conditioning in the rooms, which can make stays uncomfortable during warmer periods. Additionally, some guests noted the lack of a mini-fridge and coffee/tea making facilities in the rooms, which would enhance convenience. The bar also tends to close quite early, which some guests found limiting for evening enjoyment.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with many describing them as modern and some as spacious. The beds are consistently praised for their comfort, ensuring a restful night's sleep for most. While some bathrooms are noted as spacious, others are described as small or cramped, with some lacking a convenient shelf in the shower for toiletries. A significant concern for many is the absence of air conditioning, making rooms uncomfortably warm, especially during hot weather. Noise can also be an issue, with complaints about loudly closing doors, street noise, and even a persistent mechanical noise in one instance, impacting sleep quality. Housekeeping standards received mixed reviews, with some guests reporting inconsistent service, such as beds being sloppily made or toiletries not being replenished daily. Some rooms, particularly in the annex, are accessed via steep, small stairs, which can be challenging with luggage.

Dining & Food Quality
The breakfast consistently receives overwhelming praise, described by guests as excellent, superb, and unbelievably good. It features an extensive buffet with a wide variety of choices, including fresh fruit, various breads, toppings, yogurts, and teas. Many highlight the high quality of the food and the pleasant atmosphere of the breakfast area, which often offers a view of the garden. Some guests even noted homemade items, adding to the appeal. However, a few reviews mentioned that breakfast items were not always replenished quickly enough during busy periods, leading to waits for popular items like bread, bacon, and eggs. While the bar area is also well-regarded, it's important to note that the hotel does not offer lunch or dinner service, focusing primarily on its highly-rated breakfast experience.

Location & Accessibility
The hotel boasts an excellent central location, placing guests right in the heart of the town while still maintaining a quiet and peaceful atmosphere. Its position on a canal, often with views of historic ships, adds to its charm. Guests appreciate being within easy walking distance of the town center, where numerous shops, restaurants, and attractions are readily accessible. This makes it an ideal base for exploring the area on foot. A significant convenience is the availability of free private parking on site, which is highly valued by guests traveling by car. The hotel's accessibility is further enhanced by its proximity to everything needed for a comfortable stay, making it a convenient choice for both leisure and business travelers.

Staff & Service
The majority of guests consistently praise the hotel's staff for being exceptionally friendly, helpful, and welcoming, particularly highlighting the positive interactions with the breakfast staff. Many describe the overall service as good, contributing to a pleasant stay. However, there are recurring and significant concerns regarding the demeanor of a specific manager or owner. Several reviews describe this individual as unfriendly, unwelcoming, and even dismissive, citing instances of rude comments upon arrival, a lack of empathy regarding room issues like leakage, and an unaccommodating attitude during check-in or phone calls. This stark contrast in service quality creates a mixed impression, where the generally positive and attentive service from most staff members is sometimes overshadowed by negative experiences with management.

Additional Information
The hotel is housed within a beautifully renovated historic building that was once an old mastmaker business, retaining much of its authentic charm while offering a modern interior. This unique blend of old and new is a significant draw for many guests. The hotel is often utilized by working professionals and those attending sporting events, indicating its suitability for various types of stays beyond typical tourism. Guests appreciate the good value for money offered, especially with the availability of well-priced single rooms that, while compact, are clean and comfortable. While some guests have had positive experiences with early check-in, others reported inconsistencies or a less welcoming reception when arriving outside standard hours. The hotel generally offers flexible check-in and check-out times, which is convenient for travelers.