La Quinta Inn & Suites by Wyndham Eugene

This hotel offers a memorable stay, particularly noted for its 24/7 access to the pool and fitness center, and its exceptional location directly adjacent to Alton Baker Park and scenic river trails. This makes it an ideal choice for active travelers, pet owners seeking convenient outdoor access, and event-goers due to its proximity to the stadium. Guests frequently commend the friendly staff and the hotel's overall value. For families, the spacious rooms and recreational facilities are a significant draw, while couples can enjoy quiet walks by the river. To enhance your experience, consider requesting a room away from potential noise sources like the train or neighboring rooms, and it's advisable to confirm the hot tub's operational status upon arrival.

Facilities & Amenities
The hotel provides a range of facilities that enhance the guest experience, most notably the 24/7 heated pool and hot tub, which are highly appreciated for their accessibility, though some guests reported frequent closures or issues with excessive chlorine levels. A 24-hour fitness center, while described as compact, is well-equipped for workouts. Guests also benefit from free Wi-Fi, though it often requires daily re-login, which can be a minor inconvenience. Additional conveniences include a small convenience store on-site for forgotten items, ice machines, and vending machines. Many guests enjoy the complimentary freshly baked cookies offered in the evenings and the availability of coffee and snacks at the front desk. Some noted the elevator appeared dated or dicey.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is somewhat mixed. Many guests found their rooms to be clean and spacious, particularly the suite configurations which offer separate living areas. The beds are frequently described as comfortable, with clean and fresh linens ensuring a restful sleep, though some found them too soft or worn, leading to back discomfort. However, a notable number of reviews mentioned issues such as cobwebs, ants, mold in bathrooms, unvacuumed carpets, or general signs of wear and tear like stained furniture and broken blinds. Noise levels can be a concern for some, with reports of thin walls allowing sound from neighbors or the nearby train to be heard. Bathrooms are sometimes described as small or having issues with water temperature or drainage.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, consistently praised for its variety and quality. Options typically include waffles, eggs, sausage, bacon, biscuits and gravy, and a selection of cereals, bread, and muffins. Guests appreciate the availability of gluten-free oatmeal and items like Chobani yogurt and hard-boiled eggs. While most found the food tasty and hot, some noted that the cooked items could be cold or that fresh fruit options were lacking. The breakfast area is generally kept clean and well-stocked, though a few guests experienced temporary shortages of items or felt rushed by staff towards the end of service. The evening offering of freshly baked cookies is also a popular and much-loved amenity.

Location & Accessibility
The hotel's central location is a major advantage, offering excellent accessibility to various points of interest. It is conveniently situated near Autzen Stadium and the University of Oregon, making it ideal for sports fans and campus visitors. Guests appreciate its proximity to downtown areas, river bike paths, and PK Park. The hotel's direct adjacency to Alton Baker Park provides easy access to extensive walking trails and a dog park, which is a significant draw for pet owners. Nearby amenities include shopping centers like Oakway Center and the 5th Street Market, as well as numerous restaurants. While the location is generally quiet, some guests noted occasional train noise from a nearby railroad. Parking is available, including a covered garage, though some found the spaces to be quite narrow.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight their attentiveness and willingness to go above and beyond to assist with requests, from providing extra amenities to helping with lost items. The check-in and check-out processes are generally described as quick and easy, with a relaxed system for departure. Housekeeping is often commended for keeping rooms clean and well-maintained, though some guests reported inconsistencies in cleaning frequency or quality. The hotel's pet-friendly service is particularly appreciated, with staff being welcoming to animals and not charging additional fees. Overall, the positive interactions with the staff significantly contribute to a pleasant and welcoming atmosphere, often compensating for other minor shortcomings of the property.

Additional Information
The hotel maintains a strong pet-friendly policy, welcoming dogs without an additional fee, which is a significant benefit for pet owners. However, some guests noted a lack of specific dog amenities like bowls or treats, and there's a policy against leaving pets unattended in rooms. The property's general condition is a recurring theme, with many reviews describing it as tired or dated and in need of updating, despite some recent renovations. The Wi-Fi system requires guests to log in daily, which can be a minor inconvenience for those with multiple devices. Furthermore, the pool and hot tub are frequently mentioned as being out of service for repairs, or having issues with chlorine levels that caused discomfort for some users, impacting a key amenity.