L'amphitrite Palace Resort & Spa

This hotel offers a memorable retreat, distinguished by its private beach access and stunning sea views that create a truly picturesque setting. Its signature feature, an infinity pool seemingly merging with the ocean, provides a luxurious and relaxing experience. The hotel is particularly well-suited for families seeking a fun and engaging getaway, with spacious rooms and a welcoming atmosphere. Couples will find it ideal for a quiet and romantic escape, while singles and business travelers can appreciate the serene environment for relaxation after busy days. Guests consistently highlight the exceptional staff and the high-quality breakfast. To enhance your stay, consider requesting a room with the best view to fully appreciate the mesmerizing scenery, and be aware that some amenities might require prior confirmation for availability or functionality.

Facilities & Amenities
The hotel features an impressive infinity pool and direct private beach access, which are consistently praised as highlights, offering beautiful settings for relaxation and recreation. While the hotel's infrastructure is noted by some to be dated and in need of refreshment, it generally remains well-maintained. Guests appreciate the availability of a hammam, though some mention it may incur an extra cost or be closed for renovation. However, feedback on other amenities is mixed; some guests report issues with Wi-Fi connectivity in rooms, and the gym is noted to have inconvenient hours and may not be complimentary. Additionally, some rooms lack basic conveniences like a coffee machine or kettle, and the room service is frequently cited as unresponsive or unreliable.

Cleanliness & Room Comfort
Guest experiences regarding room comfort and cleanliness are varied. Many guests commend the rooms for being exceptionally spacious, clean, and quiet, providing a comfortable retreat. The beds are often described as comfortable, and the bathrooms are generally large and well-appointed, sometimes featuring a walk-in wardrobe and a safety locker. However, a significant number of reviews indicate that the hotel's age is apparent, with some rooms described as smelly or having a musty odor when closed. Specific issues reported include broken fixtures like tub faucets, loose bathroom tiles, rattling heaters, and marked toilet seats needing replacement. Some guests also noted initial lack of towels or a hair dryer upon arrival, and a few found the mattresses to be of poor quality.

Dining & Food Quality
The hotel's dining experience receives mixed reviews, with the breakfast buffet often highlighted for its high quality and variety, enjoyed with a remarkable sea view. The waterfront restaurant is also praised by some for its delicious meals and pleasant atmosphere. However, many guests express disappointment with the overall food quality and service, stating that the food is overpriced and does not meet a five-star standard. Issues include used utensils and cups, cold coffee or lack of milk at breakfast, and a limited menu that remains the same for lunch and dinner. Some reviews specifically mention poorly cooked or smelly meat, and a general lack of attentiveness from restaurant staff, leading to slow service and long waits for orders.

Location & Accessibility
The hotel's excellent location is a major draw, offering direct private beach access and stunning sea views that guests find captivating. Its proximity to coastal towns like Bouznika and Harhoura is also considered a significant advantage. While the hotel provides a serene and quiet environment, its distance from major city centers like Rabat means that transportation can be a challenge, with guests reporting difficulty finding taxis and limited options for reaching urban areas. Private parking is available and appreciated by those traveling by car. However, some guests noted a lack of privacy on the beach due to the presence of many locals, and the immediate surrounding area is not always seen as appealing for exploration outside the hotel grounds.

Staff & Service
The hotel staff consistently receives high praise for their exceptional service, warm hospitality, and friendly and helpful demeanor. Many guests highlight the staff's willingness to go above and beyond to ensure a pleasant stay, noting their professionalism and attentiveness. Specific positive mentions include a quick check-in process and the helpfulness of the front desk team. However, there are notable inconsistencies in service quality. Some guests reported that certain staff members, particularly in the restaurant and room service departments, were unresponsive, inattentive, or even rude. There were also instances where staff did not speak English, creating communication barriers for some international visitors, and a few guests experienced a lack of attention to their requests, such as for additional blankets or room cleaning.

Additional Information
Guests should be aware that the hotel's pool loungers can be in short supply, particularly due to the hotel's policy of allowing day passes for external visitors. While the hotel aims to provide a relaxing atmosphere, some guests noted a general lack of entertainment in the evenings, which might lead to a quieter experience than some prefer. The nightclub drinks are reported to be significantly expensive. For families, the hotel thoughtfully provides a little kettle for heating baby bottles and can arrange a little bed for children, adding to the convenience. However, some guests experienced issues with sliding bathroom doors that did not close properly, which can be inconvenient, especially for families.