Klapa Resort

This hotel is a memorable destination, primarily due to its direct access to Dreamland Beach, a beautiful stretch of coastline perfect for surfing and relaxation. Its spacious rooms and generally friendly staff contribute to a comfortable stay, making it an ideal choice for those seeking solitude and a focus on beach activities, golf, and pool time. Couples can enjoy a quiet retreat, while families benefit from the ample room space. Many guests appreciate the hotel's tranquil setting, away from the bustling main areas. To enhance your experience, consider renting a scooter or bike for easier exploration of the wider area, as the hotel is somewhat secluded. Requesting a room on a higher floor can also provide more expansive views.

Facilities & Amenities
The hotel's rooftop pool is a significant highlight, consistently praised for its amazing views of the ocean, golf course, and stunning sunsets, creating a relaxing atmosphere. However, the Wi-Fi connectivity often receives negative feedback, with guests reporting it to be very slow, intermittent, or unreliable in rooms. The fitness center is available, though some guests find it small or note issues with equipment. The on-site beach club offers beautiful vistas and an infinity pool, though its operational status and maintenance receive mixed reviews. Some guests also mention issues with the elevators, citing unpleasant odors or mechanical problems. While the air conditioning is present, some reviews indicate it can be leaky or have an unpleasant smell, impacting comfort.

Cleanliness & Room Comfort
Guests frequently commend the spacious rooms and comfortable beds, which contribute to a pleasant stay. However, feedback on overall cleanliness is highly mixed; while some guests find their rooms spotless, a significant number report issues such as mold, sticky floors, dust, and stained linens. The bathroom experience is similarly varied, with some praising its size and amenities, while others note problems like mold, unpleasant odors, slow drainage, or water leaks onto the floor. The provision and quality of towels and linens are also inconsistent, with some guests reporting worn or unreplaced items. Noise from construction or neighboring rooms, including door slamming, is occasionally mentioned, though many guests find the environment generally quiet.

Dining & Food Quality
Feedback on dining experiences, particularly breakfast, is quite varied. Many guests describe the breakfast as standard with limited options, while others find it delicious and offering sufficient choice. Some reviews mention issues with food quality, such as old bakery items or a lack of variety, and occasionally, concerns about flies in the dining area. The overall food quality in the hotel's restaurants also receives mixed reviews, with some finding it good and others describing it as poor, overpriced, or lacking flavor. However, the sunset meal or canapés offered by the hotel are often positively noted as a substantial and enjoyable addition to the stay.

Location & Accessibility
The hotel's central location near Dreamland Beach is a major draw, providing guests with convenient direct access to the sand and surf. However, its accessibility to other attractions and dining options is a common point of concern. Many guests note that the hotel is quite isolated and a considerable distance from the main town, requiring a taxi, scooter, or other transportation to reach shops, restaurants, or other points of interest. The surrounding area is described by some as having abandoned buildings, contributing to a somewhat eerie or secluded atmosphere. While the path to the beach is direct, the stairs leading down are sometimes described as long, tiring, or poorly maintained.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness and helpfulness, with many guests highlighting their attentive and accommodating nature. They are often described as willing to assist with requests and contribute positively to the guest experience. However, the check-in and check-out processes can be inconsistent, with some guests experiencing smooth transitions while others report long waits or initial issues with room readiness. Housekeeping service also receives mixed reviews; while some guests commend the daily cleaning and high standards, others report issues with towels not being replaced or rooms not being thoroughly cleaned. There are also instances where staff responsiveness to issues, such as unauthorized room entry, was perceived as lacking in reassurance or timely resolution.

Additional Information
A recurring theme in guest feedback is the hotel's overall condition, with many noting that it appears dated and in need of significant renovation. While the hotel maintains a certain charm, its age is evident in various areas, and some guests feel it does not meet the standards typically associated with a five-star property. The presence of abandoned buildings in the surrounding area, a remnant of past development, contributes to a sense of isolation. Despite these observations, many guests find the hotel offers good value for money, especially given its spacious rooms and direct beach access. Guests should also be aware that there can be construction noise at times, impacting the tranquility of their stay.