Inn House Loft Spa

This hotel is often chosen for its spacious, apartment-style rooms, making it a suitable option for families and groups seeking more living space than a traditional hotel room. Many guests find it offers good value for money, particularly for longer stays or those with a vehicle. The hotel's spa and massage services are frequently highlighted as a standout feature, providing a professional and relaxing experience. While some aspects of the hotel receive mixed feedback, its unique room configurations and dedicated wellness offerings appeal to travelers looking for a comfortable and potentially extended stay. To ensure a pleasant visit, guests are advised to confirm specific room amenities and heating controls upon arrival, and to consider bringing their own toiletries.

Facilities & Amenities
The hotel features notably spacious rooms, often configured as 1+1 or duplex units, which include a separate living area and bedroom, appealing to guests desiring more space. Many rooms are equipped with a kitchenette, though guests frequently report that these lack basic utensils, plates, or a working stove, and the refrigerator may not cool effectively when the room key is removed. Wi-Fi connectivity is a common point of concern, with many guests experiencing poor signal strength or frequent disconnections, making it unreliable for work or streaming. The heating system, primarily underfloor, is often described as overly warm and difficult to control, leading some guests to open windows even in cold weather, while others report rooms being too cold. Large televisions with ample channel options are generally appreciated. The hotel also offers a spa and hamam, though these services often incur additional fees and may require advance booking.

Cleanliness & Room Comfort
Cleanliness is a significant area of mixed feedback, with many guests reporting issues such as hair on sheets and floors, dust on surfaces, and various stains on furniture and towels. Some rooms are noted to have a persistent cigarette smell, even in designated non-smoking areas, or an unpleasant sewage odor. While some guests find the rooms adequately clean, a notable number express strong dissatisfaction with the overall hygiene. Room condition also varies, with some reporting worn-out linens, torn bed covers, or broken fixtures like shower heads or toilet flushes. Bed comfort receives mixed reviews; some find the beds comfortable, while others describe them as uncomfortable with springs poking through or old, yellowed pillows. Noise levels are a frequent complaint, with poor sound insulation allowing sounds from adjacent rooms and the street to disturb guests.

Dining & Food Quality
The hotel's breakfast receives varied feedback, but is generally described as basic and lacking variety. Most guests report a simple spread consisting of a few types of cheese, olives, tomatoes, cucumbers, boiled eggs, and potatoes. Hot options are minimal, and items like jam, honey, or butter are often absent or provided in small, packaged portions. Many guests express disappointment with the limited selection and the overall quality, stating it does not meet expectations for a hotel breakfast. Some mention the coffee provided is of poor quality, and there is no coffee machine available. The hotel's restaurant or dinner service is frequently noted as being unavailable or closed, meaning guests must seek dining options outside the premises.

Location & Accessibility
The hotel's location is generally considered to be outside the city center, making it less convenient for guests relying on public transportation. Many reviews suggest that having a personal vehicle is highly recommended for ease of access to central areas and attractions. While some guests find the location suitable for their specific needs, its distance from the bustling city core is a recurring theme. Parking is available, often on the street directly in front of the hotel, and most guests report finding spaces without significant difficulty, especially if arriving earlier in the day. The surrounding area is described as quiet and generally safe, with a supermarket conveniently located nearby.

Staff & Service
Feedback regarding the staff and service is quite mixed. Many guests commend the staff for being friendly, helpful, attentive, and polite, particularly highlighting their willingness to assist with requests and provide a welcoming atmosphere. However, a notable number of reviews describe the front desk staff as sullen, unresponsive, or unprofessional, with some guests experiencing issues during check-in or with reservation discrepancies. Housekeeping is a significant point of contention; many guests report that rooms are only cleaned upon explicit request, and even then, the cleaning may be inadequate or not performed at all, with sheets and towels often not being changed regularly. Maintenance issues, such as problems with heating or broken fixtures, are sometimes met with slow or ineffective responses.

Additional Information
The hotel is often highlighted as a suitable option for families due to its spacious room layouts, providing ample space for children. However, some families have reported disturbances due to noise from other guests or poor sound insulation between rooms. Guests should be aware that the spa services often come with an additional cost and may require advance booking, and some have noted that the spa facilities are mixed-gender. The hotel does not serve alcohol, which may be a consideration for some travelers. There have been instances where guests experienced issues with their initial room assignment, such as being given an uncleaned room or one different from their booking, requiring a room change.