ibis Styles Krabi Ao Nang

This hotel offers a memorable stay, particularly noted for its stunning mountain views that provide a beautiful backdrop to the property, especially from rooms and the pool area. Many guests find it to be a good value for money, making it an attractive option for budget travelers and those seeking an affordable yet comfortable base. The hotel is also well-suited for families, with amenities and services catering to children, and is notably pet-friendly, welcoming furry companions. While the staff consistently receives high praise for their service, some guests note that the hotel, though generally clean, shows signs of age and that rooms can be quite compact. To enhance your experience, consider requesting a room with a pool or mountain view for the best scenery, and be sure to take advantage of the convenient shuttle service to the beach.

Facilities & Amenities
The hotel features a lovely pool area that is often described as clean and spacious, providing a relaxing environment with music and cocktails available. It includes a dedicated children's pool and a small play area, though the latter can get very hot due to direct sun exposure. Guests appreciate the availability of free pool towels and a massage area conveniently located by the pool. While most guests find the Wi-Fi to be reliable, some report connectivity issues. The air conditioning receives mixed feedback; many find it effective, but a notable number of guests experience issues with it not cooling sufficiently, being noisy, or emitting a musty odor. The hotel offers a useful shuttle bus service to the beach, which is highly appreciated, especially by families, though some wish it ran more frequently. Outdoor parking is available and ample, accommodating both cars and larger vehicles. Essential in-room amenities such as a kettle, safe, and refrigerator are also provided.

Cleanliness & Room Comfort
Feedback on room cleanliness is mixed; while many guests report their rooms are clean, well-maintained, and serviced daily, a significant number express concerns about visible dirt, dust accumulation, and even mold in areas like the bathroom and curtains. Some reviews mention an unpleasant musty smell in rooms and hallways. The room size is a consistent point of feedback, frequently described as small, tiny, or compact, with limited space for luggage and personal belongings. Many guests note the absence of a proper wardrobe or sufficient storage, though some find the space under the beds helpful. Despite the size, the beds are generally praised for being comfortable and providing a restful sleep, though a few find them too hard. Bathroom condition also varies, with some guests reporting outdated fixtures, water stains, and worn, discolored towels. Noise levels can be an issue, as some guests report hearing neighbors clearly, especially through adjoining doors, and being disturbed by loud guests or external sounds.

Dining & Food Quality
The breakfast experience receives mixed reviews from guests. Many describe it as decent, good, or even delicious, appreciating the variety and selection, particularly the Thai options. However, a significant number of guests find the breakfast to be basic, with limited choices, average quality, and often note that hot items like eggs are served cold. Some express disappointment with the lack of fresh fruit, real butter, and the quality of coffee and juices, which are sometimes perceived as industrial. The breakfast area can also become very crowded, with food items running out and not being promptly restocked. Beyond breakfast, the overall food quality at the hotel's restaurant is also varied; some guests praise dishes like the pizza as delicious and affordable, while others find the general food quality to be poor, with limited options and not worth the price. The bar offers drinks that some find pricey outside of happy hour, which is generally considered a good value.

Location & Accessibility
The hotel's location is widely praised for its convenience and accessibility. It is described as strategic, placing guests within easy reach of numerous restaurants, shops, 7-Eleven stores, and cafes, creating a lively surrounding area. Its proximity to the Ao Nang mosque and the Blue Mountain Market is also noted. While the Ao Nang beach is approximately a 10 to 15-minute walk away, making it accessible on foot, some guests find this distance a bit far, especially with small children or in hot weather. The hotel's complimentary shuttle service to the beach helps mitigate this, providing a convenient alternative. For those exploring further, the hotel is a common pick-up point for various tours and day trips, and offers assistance with booking activities. Outdoor parking is available on-site, providing ample space for guests with vehicles.

Staff & Service
The staff and service at the hotel generally receive high praise, with many guests consistently highlighting their friendliness, helpfulness, and attentiveness. The reception staff are often commended for their warm welcome and efficient check-in process, though some guests report slow check-ins or a lack of interest, particularly for loyalty program members. The housekeeping service receives mixed feedback; while many appreciate daily cleaning and fresh linens, others report rooms not being cleaned, slow service, or missed amenities. Luggage assistance is also varied, with some guests noting the absence of a bellboy and having to manage their own bags, while others mention the availability of trolleys. Despite these inconsistencies, the overall impression is that the staff strive to provide good service, often going out of their way to assist guests with tour bookings and local information. However, a few isolated incidents of unprofessional or rude behavior from some staff members have been noted.

Additional Information
The hotel is notably pet-friendly, a feature appreciated by many guests traveling with their animals. However, some pet owners have reported issues, including complaints about barking and suggestions for the hotel to designate specific floors for guests with pets to minimize disturbances. For members of the Accor loyalty program, experiences vary; some appreciate benefits like room upgrades and welcome amenities, while others feel their status is not fully recognized or that staff are unhelpful. A recurring point of feedback concerns the complimentary water bottles provided in rooms, with guests noting that the supply is limited and additional bottles may incur a charge, which some find inconvenient. While the hotel generally operates as a non-smoking establishment, some guests have detected the smell of tobacco or other substances in hallways, though smoking is permitted on room balconies.