ibis Konstanz

This hotel is highly regarded for its excellent location, offering easy access to both the city center and the picturesque Lake Constance, making it an ideal choice for sightseers and couples looking to explore the area on foot or by public transport. Its consistent cleanliness and friendly staff are frequently highlighted, contributing to a pleasant stay for most guests. Families appreciate the value for money and convenient access to local attractions, while business travelers find the functional rooms and good connectivity suitable for their needs. To make the most of your visit, guests are advised to utilize the complimentary public transport ticket provided with the city tax and consider requesting a room facing the courtyard for a quieter experience.

Facilities & Amenities
The hotel offers essential facilities to enhance guest comfort. Free Wi-Fi is available, though some guests reported occasional issues with connection speed or reliability. There are two elevators, one of which provides direct access to the underground parking, although some reviews noted it was occasionally out of service or slow. While there is no dedicated fitness center or pool, the hotel features a bar where guests can relax, though some found the snack selection limited and service occasionally overwhelmed. A secure bicycle storage area is also available in the parking garage, which is a convenient amenity for those exploring the region on two wheels.

Cleanliness & Room Comfort
Guests generally praise the cleanliness of the rooms, often describing them as "spotless" and "blitz blank," with housekeeping receiving commendation for their thoroughness. The beds are consistently reported as comfortable, ensuring a restful night's sleep. However, some guests noted specific issues, such as hair in the bathroom or mold in shower grout, and a few mentioned noisy housekeeping in the mornings. Room amenities are basic; there is a notable lack of kettles for coffee or tea, no mini-fridges, and no in-room safes. While rooms are generally quiet, those facing the main road can experience street noise if windows are open. The TVs are often described as small, and some guests found the heating/AC system to be inconsistent, leading to rooms being too warm or cold.

Dining & Food Quality
The breakfast consistently receives high praise from guests, often described as "excellent" with a wide variety of options. The buffet is well-maintained and frequently replenished, featuring fresh items like waffles and a good selection of fresh fruit. Many guests appreciate the quality of the food and the overall value it provides. While the hotel has a bar that offers some snacks, the primary focus of dining feedback is on the comprehensive and satisfying breakfast experience. There is no mention of a full-service restaurant for lunch or dinner, or room service.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it a popular choice for exploring the city. It is within a short walking distance to the Old Town and city center, typically taking 5 to 15 minutes. Guests also appreciate its proximity to Lake Constance and the Seerhein river. Public transport is easily accessible, with a bus stop directly outside the hotel and the train station within a 10-minute walk. A significant benefit is the public transport ticket included with the city tax, allowing free use of local buses. Public underground parking is available directly beneath the hotel for approximately 13€ per day, offering convenient access, though some guests found the spaces tight or occasionally full.

Staff & Service
The staff at this hotel are frequently commended for their friendliness and helpfulness, with many guests highlighting their attentive and competent service, particularly at the reception. The check-in process is generally described as quick and efficient, though some guests experienced longer waits or issues with booking confirmations. Staff are responsive to requests, with instances of prompt resolution for issues like a clogged drain or a faulty air conditioning unit. While most interactions are positive, some guests reported isolated incidents of staff being overwhelmed, indifferent, or unprofessional, particularly concerning issues with Accor loyalty points or specific bar service requests.

Additional Information
Guests should be aware that a city tax is applied, which notably includes a public transport ticket for the duration of their stay, a highly valued benefit for exploring the area. The hotel maintains a pet-friendly policy, though an additional fee applies for furry companions. Some guests noted occasional difficulties with the hotel's Accor loyalty program integration, specifically regarding point redemption or earning. The hotel is recognized for its value for money, especially when special offers are available. While generally quiet, some guests mentioned noisy housekeeping activities, including whistling, which could be disruptive.