Horizon by SkyCity

This modern and beautifully designed hotel offers a luxurious urban escape, renowned for its spacious rooms and seamless integration with the SkyCity entertainment complex. Its signature feature is its new, sleek aesthetic combined with a highly convenient central location, making it ideal for sightseers and business travelers alike. Guests consistently praise the hotel's exceptional cleanliness, comfortable accommodations, and the attentive service provided by the staff. For couples, the hotel provides a sophisticated setting for a romantic getaway, while its comfortable amenities suit families seeking a convenient base for exploring the city. To enhance your stay, consider utilizing the hotel's direct covered walkway to the SkyCity complex for easy access to dining and entertainment, and be prepared for the valet parking situation.

Facilities & Amenities
Guests consistently commend the hotel's modern and well-maintained facilities. The fitness center is described as functional and well-equipped, allowing guests to maintain their routines. Elevators and overall accessibility within the hotel are noted as excellent, ensuring smooth movement for all guests. The hotel provides free Wi-Fi with good internet speed, allowing guests to stay connected. In-room technology, such as touch pads for controlling lights and Chromecast on the TV, adds to the modern convenience. While the hotel itself does not have a pool, guests appreciate the option to access the pool facilities at the adjacent SkyCity Hotel. Other appreciated amenities include coffee machines in rooms, slippers, and high-quality toiletries.

Cleanliness & Room Comfort
The hotel receives widespread praise for its cleanliness and the overall comfort of its rooms. Guests frequently highlight the new and modern design, noting the rooms are well-appointed and tidy. The beds are consistently described as very comfortable, with many guests reporting a restful night's sleep. Spacious rooms are a recurring positive, often complemented by beautiful and large bathrooms featuring spacious showers, including rain shower heads, and sometimes comfortable bathtubs. While some rooms may have limited views or face adjacent buildings, the quiet atmosphere is generally maintained. In-room amenities like powerful air conditioning and intuitive light control panels further enhance the guest experience, though some minor inconsistencies with housekeeping have been noted.

Dining & Food Quality
The hotel offers a variety of dining experiences that generally receive positive feedback. The breakfast buffet is highly praised for its generous spread, offering a wide variety of hot and cold options, including Asian-friendly choices, and the ability to special order items like omelettes. Most guests find the food tasty and of good quality, providing an excellent start to the day. The Grill restaurant is frequently recommended for dinner, with guests noting its delicious food and great service, though one guest found the manager's approach pretentious. The Onyx Bar in the lobby is popular for its cocktails and cool vibe, providing a pleasant environment for relaxation. While room service generally receives positive comments for its convenience, some guests have found the quality inconsistent for the price.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests right next to the Sky Tower and the broader SkyCity entertainment complex. This prime position offers easy walking distance to numerous shops, restaurants, and cafes, as well as key attractions in the Central Business District and Queen Street. Accessibility is further enhanced by its direct proximity to the airport shuttle bus station, making arrivals and departures convenient. However, the parking situation is a frequent point of discussion. Valet parking is available but can be expensive, and guests often describe the self-parking at SkyCity as confusing and maze-like, with a credit card surcharge. The hotel's drop-off area can also be challenging due to fast-moving traffic.

Staff & Service
The hotel's staff and service are consistently highlighted as exceptional, contributing significantly to a positive guest experience. Guests frequently describe the staff as friendly, helpful, and attentive, providing impeccable service from arrival to departure. The check-in and check-out processes are noted as quick and efficient, often accompanied by a warm welcome. The valet service receives particular praise for its efficiency and the welcoming demeanor of the attendants. Concierge services are also commended for being helpful and knowledgeable. Many guests appreciate the staff's willingness to accommodate requests, such as early check-in or late check-out, and their efforts to make special occasions memorable. Overall, the team's dedication to customer satisfaction is a recurring theme.

Additional Information
Guests should be aware that the hotel requires a deposit upon check-in, typically around $200, which is promptly returned upon check-out. The hotel is known for going above and beyond to make special occasions, such as anniversaries or birthdays, memorable for guests, sometimes offering complimentary upgrades or in-room amenities like wine and chocolates. While some guests have been offered complimentary upgrades, it's worth noting that these may occasionally result in rooms with limited or no views. The hotel's modern design includes unique features like light control panels and Chromecast for in-room entertainment. The hotel also provides bottled water and a selection of toiletries from the Antipodes brand.