Hotel Home2 Suites by Hilton West Edmonton (Edmonton, Canada)

Most guests have loved the rooms at this hotel. All of the rooms offered by this property have modern decor and come with a microwave, a refrigerator, and many other facilities. This ensured that guests were comfortable throughout their time at the property.

Many past guests have enjoyed their interactions with the hotel's reception staff. These staff members are said to be cheerful and accommodating, always greeting guests with a smile. They also tend to go out of their way to ensure that guests have a pleasant stay.

Past guests have liked the location of this hotel, as it is close to West Edmonton Mall and not overly far from the city's downtown core, either. Being in a central, yet quiet, location added value to this property for guests.

Guests have complained about the breakfast situation at this property, saying that the room is too crowded. In addition, since guests must heat their own food in the room's microwave, there is often a lineup for this appliance, which further crowds the area.

There have been complaints about the beds and pillows not being overly comfortable at this property. This made it difficult for guests to get a good night's sleep, as they couldn't get settled in these beds.

Multiple guests have complained about this being a noisy hotel. There are usually many children staying at the property, which leads to noise at times and certain guests haven't enjoyed this aspect of staying there.