Holiday Inn - The Niu, Crusoe Bremen Airport By Ihg

This modern hotel is a popular choice, particularly for its convenient location directly adjacent to the airport, yet guests consistently report a quiet atmosphere. Its contemporary design and cleanliness are frequently praised, along with the comfortable beds and high-quality breakfast. While the staff is generally seen as friendly and helpful, some guests have noted inconsistencies in service. A recurring concern among visitors is the limited and often costly parking availability, as well as issues with the in-room air conditioning. The hotel is well-suited for airport travelers seeking a comfortable stopover, business travelers due to its proximity to local industries, and city explorers who can easily access the city center via the nearby tram. To enhance your stay, consider requesting a kettle upon arrival, as rooms do not typically include one, and plan your transportation to the city using the efficient tram system.

Facilities & Amenities
The hotel offers a range of facilities designed for convenience, including reliable free Wi-Fi throughout the property. Guests can enjoy a small bar area and a small market for snacks and drinks. Rooms are equipped with USB plugs for charging devices, and some even feature games for entertainment. However, many guests express disappointment regarding the absence of basic amenities such as a kettle for hot beverages, coffee/tea facilities, or a mini-fridge/minibar in the rooms. A significant number of reviews highlight issues with the air conditioning, noting it is often not adjustable, can be noisy, or provides inconsistent temperatures, making rooms either too cold or too warm.

Cleanliness & Room Comfort
Guests largely commend the hotel for its spotless cleanliness and modern decor, often describing the rooms as spacious and well-designed. The comfortable beds and good showers are frequently highlighted, contributing to a restful stay. Despite the hotel's proximity to the airport, rooms are generally reported to be quiet, thanks to effective soundproofing. However, some guests have experienced issues with connecting doors between rooms, which can lead to noise disturbances. Isolated comments mention minor cleanliness oversights like a dirty toilet seat or stubble in the bathroom. The lack of in-room amenities such as a kettle, coffee/tea supplies, or a mini-fridge is a common point of feedback, as is the absence of certain basic toiletries like washcloths or tissues.

Dining & Food Quality
The breakfast buffet consistently receives high praise from guests, who describe it as diverse, high-quality, and offering a wide variety of options, including good coffee and fresh items. The staff responsible for the breakfast service are often noted for their attentiveness and for ensuring items are continuously replenished. However, the hotel does not feature a full-service restaurant for lunch or dinner, which is a point of concern for some. Evening food options within the hotel are limited to simple snacks or pizza. Guests looking for more substantial meals often need to venture out, with the closest alternatives being a McDonald's or an Asian buffet located nearby.

Location & Accessibility
The hotel's excellent location is a major advantage, being within easy walking distance of the airport terminal, making it ideal for early flights or layovers. It also boasts a convenient tram stop nearby, providing quick and easy access to the city center and main train station, typically within a 15-minute ride. Despite its airport proximity, the hotel maintains a quiet environment. However, a significant challenge for many guests is parking. On-site parking is very limited and often full, forcing guests to seek alternatives such as street parking (which may have time limits) or expensive, cash-only public garages further away. The immediate surrounding area is described as decentralized, with limited food options or other facilities outside of the airport itself.

Staff & Service
The hotel staff generally receives positive feedback for being friendly and helpful, contributing to a welcoming atmosphere. Many guests appreciate the quick check-in and check-out processes, as well as the attentive service provided by the breakfast staff. However, there are notable instances where guests have encountered staff members perceived as rude, unhelpful, or unmotivated, leading to frustrating experiences. Some reviews mention issues with slow check-in or staff not paying attention to guest concerns. There have also been reports of staff entering rooms without knocking and a general lack of proactive information provision at check-in. The absence of a phone in the room means guests must physically go to the reception for any requests or issues.

Additional Information
The hotel features a distinctive jungle-themed design throughout, with unique decor elements like monkey lamps, which many guests find appealing. It maintains a pet-friendly policy, though finding suitable outdoor areas for pets nearby can be challenging. Guests have the option to participate in an eco-friendly cleaning policy, where skipping daily room cleaning can result in a drink voucher or a donation to a charitable organization. It is worth noting that rooms do not typically include a complimentary water bottle, and there is no phone in the room, requiring direct interaction with the front desk for any needs. Some guests have reported price discrepancies between initial booking and final payment, suggesting a need for clarity on potential additional costs.