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Hotel Holiday Inn Guatemala (Guatemala, Guatemala)


Hotel Holiday Inn Guatemala (Guatemala, Guatemala)

About Holiday Inn Guatemala

Holiday Inn Guatemala is a 4-star, family-friendly hotel situated in the Zona Viva area of Guatemala City that features a restaurant, a bar, an outdoor swimming pool and a business center. Each elegant and modern room is air-conditioned and features a full bathroom with complimentary toiletries and a hair dryer.  Other amenities include cable television, complimentary newspapers, coffee and tea facilities and an iPod dock. Free parking is avaialble to all guests and complimentary Wi-Fi internet service is available throughout the hotel.  A fitness center, free airport shuttle, 24-hour reception, laundry facilities, luggage storage and a tour desk are also available. A buffet breakfast is served each morning and coffee and tea is served in the lobby throughout the day. La Aurora International Airport is only ten minutes away from Holiday Inn Guatemala and Plaza Fontabella Shopping Center, Union Church of Guatemala, The Village Shopping Center and El Obelisco are also nearby.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 3552  reviews from:
  • Expedia(8.8/10),
  • Location
    Excellent  (9.0 / 10)
  • Rooms
    Good  (7.9 / 10)
  • Service
    Very good  (8.3 / 10)
  • Cleanliness
    Excellent  (8.7 / 10)
  • Value for money
    Good  (7.8 / 10)

Positive Reviews


Excellent, Well-maintained Facilities

The whole area of the hotel is beautiful with excellent facilities. Guests reported that the lobby is bright, inviting and very clean, the swimming pool is well-maintained and warm and the fitness center features modern equipment.


Easy Access to Everything the City Has to Offer

Getting to this hotel is easy when it is located in such a central area and there is a shuttle bus to take guests there from the airport.  Everything guests will want to see in the city is located only a short distance away.  There are always pl


The Full Breakfast is Delicious

Guests reported that there is a wide variety of hot and cold items available including items for guests with special dietary needs.  Everything is fresh, healthy and delicious.

Negative Reviews


Staff is Rude and Uncaring

Guests reported that staff members at this hotel are quite curt and unfriendly with guests, especially when complaints are made or guests have special requests.  Staff members provide false information about local attractions, they get defensive when


Run-Down Rooms with Poor Air-conditioning

The guest rooms are quite dirty and run-down with air-conditioning units that only blow warm air around.  Guests reported that the carpet in the rooms is stained, there's a lack of hot water in the showers and the sinks leak.  Also reported was


There is a lot of Noise Around the Hotel

There are a few clubs located in close proximity to the hotel and guests reported that the loud music and drunken, yelling patrons can be heard clearly in the rooms.  Also reported was loud air-conditioning units.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Lift
  5. Gym
  6. Parking
  7. Hotel bar
  8. Outdoor swimming pool
  9. Hotel safe
  10. Conference rooms
  11. Non-smoking rooms
  12. Computer with Internet
For children
  1. Cot
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
  5. Electric kettle
  6. Air conditioning
  7. Pay-TV
  8. Satellite TV
  9. Desk
  10. Sitting area
  11. Safe
  12. Cable TV
Sports facilities
  1. Fitness
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 13:00


Primera Avenida 13-22,Zona 10 , 1010 , Guatemala , Guatemala
Telephone: +502(2)4210000 | Fax: +502(2)3322584 | 

Frequently Asked Questions about Holiday Inn Guatemala

  • Is there a pool area at Holiday Inn Guatemala?

    Yes, Holiday Inn Guatemala offers 2 pool areas.

  • Are pets allowed at Holiday Inn Guatemala?

    No, Holiday Inn Guatemala doesn’t allow pets.

  • Is parking available at Holiday Inn Guatemala?

    Yes, Holiday Inn Guatemala provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Holiday Inn Guatemala?

    Check-in at Holiday Inn Guatemala is available from: . Check-out time is by .

  • Where is Holiday Inn Guatemala located?

    Holiday Inn Guatemala is located in Primera Avenida 13-22,Zona 10, 1010, Guatemala, Guatemala.

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