Holiday Inn Express Montpellier - Odysseum By Ihg

The hotel is a popular choice, particularly for its prime location adjacent to the Odysseum complex and its direct tram access to the city center, making it a convenient hub for both leisure and business. Guests consistently highlight the friendly and professional staff, the overall cleanliness of the rooms, and the varied breakfast offerings. The presence of a swimming pool is a significant draw, especially for families seeking relaxation and entertainment. Its strategic position near the train station and highway also makes it ideal for business travelers and those on stopovers. To ensure a smooth stay, guests are advised to reserve parking in advance due to limited availability and to check the air conditioning upon arrival, as some units have been reported to have issues.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest stays. The swimming pool is a popular feature, frequently praised as a pleasant amenity, particularly for families and children, with some guests appreciating its extended operating hours. However, some visitors found the pool area to be small or crowded during peak times, and there were occasional reports of a lack of pool towels or the water being cold. Parking is available on-site and is generally considered secure, providing peace of mind for those traveling by car. Yet, many guests noted that parking spaces are limited and come at an additional cost, sometimes leading to unavailability, which can be inconvenient. While the air conditioning system is present, feedback is mixed; some guests found it effective, while others reported issues with units not working or lacking individual room control, occasionally requiring staff intervention.

Cleanliness & Room Comfort
Guest feedback on room cleanliness is generally positive, with many describing rooms as clean, spacious, and well-maintained upon arrival. The beds are frequently praised for being comfortable, ensuring a restful night's sleep, though some guests found the mattresses to be quite firm, and sofa beds were occasionally noted as less comfortable. The bathrooms are often described as pleasant and functional, with some featuring large showers. However, a minority of reviews mentioned issues such as stained carpets in common areas, occasional dust or hair in rooms, and specific bathroom concerns like mold in shower walls or problems with the toilet flush. While rooms are generally quiet, some guests reported external noise, particularly in the early morning. In-room amenities typically include a kettle for hot beverages, though the absence of a mini-fridge was a recurring point for some.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives positive feedback for its variety and generous selection. Guests appreciate the range of options available, including fresh breads, pastries, cereals, yogurt, and cheese, with many finding it a comprehensive start to the day. While the breakfast is generally well-regarded, some guests expressed a desire for more hot food choices or noted that certain items, such as orange juice, were not adequately chilled. There were also occasional comments about the quality of some items, like the scrambled eggs, or the lack of fresh pastries, particularly for a hotel in France. During busy periods, the breakfast area can become crowded, and some guests observed that staff struggled to replenish items quickly or that the coffee machines were not always ready for use. The hotel's bar offers limited food options, which some found to be of mediocre quality.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of the Odysseum complex, which offers a wide array of shopping, restaurants, and leisure activities, including an aquarium. Its proximity to the Montpellier Sud train station makes it highly convenient for travelers arriving by rail. Furthermore, the hotel benefits from excellent tram access, with a stop just a few minutes' walk away, providing a quick and easy connection to the city center and other attractions. For those traveling by car, the hotel offers straightforward access to the highway, making it an ideal stopover point. While the immediate area is largely developed with modern structures, some guests noted ongoing construction nearby, and a few expressed concerns about the general appearance of the surrounding concrete buildings.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, professionalism, and attentiveness. Guests frequently highlight the warm welcome received upon arrival, the quick check-in process, and the staff's willingness to assist with various requests, often going above and beyond to ensure a pleasant stay. Many reviews commend the team's responsiveness and helpful advice, particularly regarding local attractions and transportation. However, a small number of guests reported less positive interactions, including instances of perceived rudeness, a cold welcome, or staff being absent from the reception desk during non-peak hours. There were also isolated concerns about management's response to significant issues, such as room cleanliness or maintenance problems, which some guests felt were not adequately addressed.

Additional Information
Guests should be aware of certain additional aspects that may impact their stay. The hotel has a pet-friendly policy, which is appreciated by those traveling with animals. A security deposit is typically required upon check-in, which some guests noted could be held for an extended period. While the hotel generally maintains a good standard, some reviews indicated that the property, particularly the corridor carpets, shows signs of wear and could benefit from renovation. There were also occasional mentions of minor maintenance issues within rooms, such as torn curtains or broken bathroom tiles. Guests found the hotel to be a suitable choice for short stays or as a convenient stopover point, offering a predictable experience for those familiar with the brand.