Holiday Inn Express Irwin (pa Tpk Exit 67) By Ihg

The hotel is widely celebrated for its outstanding breakfast, offering a diverse and high-quality start to the day, and its exceptionally comfortable beds that ensure a restful night's sleep. Guests consistently highlight the friendly and accommodating staff as a major asset, contributing significantly to a positive experience. Its convenient location just off the PA turnpike makes it an ideal stop for road trippers and travelers seeking a comfortable overnight stay. Families appreciate the accommodating atmosphere and breakfast options, while business travelers find the quiet environment conducive to productivity. For couples, the comfortable rooms provide a relaxing retreat. To enhance your stay, it is advisable to request a room away from the fire sprinkler compressor, as some guests have reported disruptive noise from this system. Additionally, while overall cleanliness is praised, it's worth noting that some reviews mention inconsistencies, particularly in bathrooms, suggesting a quick check upon arrival.

Facilities & Amenities
The hotel offers a range of facilities and amenities designed to enhance guest convenience and comfort. Guests appreciate the reliable Wi-Fi connectivity throughout the property, enabling them to stay connected. The lobby coffee bar is a popular feature, providing hot drinks and fresh cookies, available 24/7. Many rooms are equipped with refrigerators and microwaves, which are highly valued for storing and preparing snacks, though some guests reported issues with refrigerator temperature. While a fitness center is available, some visitors noted that equipment such as the stationary bike was broken, and there was a lack of cleaning wipes or towels. The parking lot is generally considered easy to access and well-lit, despite some comments about its small size or rough surface. Guests should be aware that the hotel does not feature a swimming pool, which some travelers might expect. Additionally, some guests experienced non-functional ice machines and found the elevator to be small or cramped.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is generally positive, with many praising the comfortable beds and good-sized pillows that contribute to a restful sleep. Most guests found their rooms to be clean and well-maintained, though some reported inconsistencies, including visible hair in bathrooms, stains on linens, or a persistent musty odor. A significant recurring issue is the hot water supply, with numerous guests experiencing inconsistent temperatures, low water pressure, or a complete lack of hot water during showers. Noise levels received mixed reviews; while many appreciated the quiet environment, some noted disturbances from the air conditioning units, hallway conversations, or a very loud fire sprinkler system compressor. Room sizes also varied in guest perception, with some finding them spacious while others described them as small or cramped. In-room amenities like coffee makers and toiletries (often Dove products in pump dispensers) are generally well-received, but some guests reported issues with non-functional USB ports or problematic windows with cracks or cloudy panes.

Dining & Food Quality
The breakfast at this hotel consistently receives high praise, often described as a standout feature and one of the best many guests have experienced. The breakfast variety is extensive, offering numerous options for both vegetarian and non-vegetarian preferences, including popular items like cinnamon rolls, eggs, sausage, biscuits, and gravy. Guests particularly appreciate the availability of "real" eggs and the thoughtful provision of to-go containers and bags for convenience. The coffee available in the lobby throughout the day is also highly rated. While the food quality is excellent, some guests noted that the breakfast area seating can be a bit tight, especially during peak hours. The staff attending the breakfast area are frequently commended for their helpfulness and attentiveness, ensuring items are replenished promptly. There are also several restaurants located within a short driving distance, providing additional dining options for guests.

Location & Accessibility
The hotel's central location is a significant advantage, offering easy access directly off the PA turnpike and other major highways, making it a highly convenient stop for travelers. Despite its proximity to the highway, many guests found the hotel to be surprisingly quiet. While the parking lot is generally considered easy to use and well-lit, some guests mentioned it could be small or have a rough surface. Feedback on signage and finding the property is mixed; some found it tricky or hidden, suggesting better road markers are needed, while others had no issues. The hotel is also conveniently located near various shopping centers and restaurants, providing ample options for dining and other needs within a short drive. This accessibility makes it a practical choice for those looking for a quick and straightforward stay.

Staff & Service
The staff at the hotel consistently receives overwhelmingly positive feedback, with guests frequently highlighting their friendliness, helpfulness, and attentive demeanor. Many reviews commend the quick check-in and check-out processes, noting that staff often have rooms assigned and keys ready, making arrivals smooth and efficient. Guests appreciate the staff's willingness to accommodate requests and their overall pleasant interactions, which significantly enhance the stay. While most issue resolution attempts are met with praise for staff responsiveness, some guests reported ongoing problems, such as unresolved noise complaints or persistent maintenance issues like non-flushing toilets or faulty refrigerators, despite staff being informed. The housekeeping staff is also noted for their responsiveness to specific requests, though some guests mentioned that daily room cleaning is not standard and needs to be requested.

Additional Information
Guests should be aware of a recurring issue with a very loud fire sprinkler system compressor, particularly for rooms located near the emergency staircase on the top floor. This noise, described as a "jackhammer," has woken guests in the early hours, and while staff are aware, a permanent solution or warning for affected rooms does not appear to be in place. Another important detail is the room cleaning policy; daily housekeeping is not automatic and must be specifically requested by guests, which some found inconvenient. For members of the loyalty program, benefits like late checkout were sometimes difficult to secure, despite program guidelines. Some guests also noted that the hotel's exterior and certain internal systems, such as windows, show signs of aging, contrasting with updated interior decor.