Holiday Inn Express Eugene - Springfield By Ihg

This hotel is consistently praised for providing a clean, quiet, and comfortable stay, making it a reliable choice for many travelers. Its unique feature, a Tesla Supercharger in the parking lot, adds a modern convenience for electric vehicle owners. Guests frequently highlight the hotel's exceptional cleanliness, the comfort of its accommodations, and the consistently friendly and helpful staff. It is an ideal fit for road trippers seeking a comfortable stopover, families who appreciate the spacious rooms and amenities like the pool, and business travelers needing a quiet and well-equipped base near local facilities. To maximize your experience, consider utilizing the convenient on-site laundry facilities and taking advantage of the complimentary breakfast, which receives high marks.

Facilities & Amenities
Guests consistently commend the hotel's well-maintained facilities, which contribute significantly to a comfortable stay. The indoor pool and hot tub/Jacuzzi are popular amenities, often described as clean and warm, providing a relaxing option after a day of travel or activities, though some guests found the pool water a bit chilly. A well-equipped fitness center or exercise room is available, offering various equipment for workouts. The hotel provides free Wi-Fi, which is generally fast and reliable, though a few guests reported occasional signal drops. Additional conveniences include readily available ice machines, vending machines, and a laundry room with complimentary washer and dryer access on each floor, which is particularly appreciated by those on longer stays.

Cleanliness & Room Comfort
The hotel receives overwhelmingly positive feedback for its cleanliness, with many guests describing rooms as spotless and well-maintained. Rooms are often noted for being spacious, providing ample room to relax. The comfortable beds and high-quality bedding ensure a restful night's sleep, with guests frequently praising the plush pillows. Most visitors find the rooms to be quiet, contributing to a peaceful environment, though some have noted occasional noise from hallways, neighboring rooms, or the heating/AC system. While generally clean, some bathrooms in accessible rooms were mentioned as having slippery tiled floors, and a few guests noted issues with low toilets or a lack of bathroom fans. In-room amenities typically include a microwave, mini-fridge, and coffee maker, along with numerous outlets and USB ports for charging devices.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, often described as excellent with a wide variety of choices. The breakfast buffet includes popular hot food options such as eggs, bacon, and sausage, alongside the much-loved cinnamon rolls and a convenient pancake maker. Guests appreciate the availability of gluten-free and lactose-free items, catering to diverse dietary needs. While the quality is generally high, some guests noted that hot food could be lukewarm, and popular items might run out if arriving later in the breakfast service. The coffee available in the lobby is also frequently praised, often being ready early in the morning for those with an early start.

Location & Accessibility
The hotel boasts a highly convenient and central location, offering easy freeway access right off I-5, making it an ideal stop for travelers. It is situated close to a wide array of dining options and shopping centers, with many establishments within easy walking distance. Its proximity to a hospital makes it a practical choice for those visiting for medical reasons. Parking is ample and free, providing convenience for guests with vehicles. The surrounding area is generally described as quiet and safe, contributing to a comfortable stay. The hotel's strategic placement allows for quick access to local attractions and major routes, enhancing the overall guest experience.

Staff & Service
The hotel's staff consistently receives high praise for their exceptional friendliness and helpfulness. Guests frequently highlight their attentive service and willingness to go above and beyond to ensure a pleasant stay. The check-in and check-out processes are often described as quick and efficient. Staff are noted for being highly accommodating, readily assisting with requests such as early check-in, late check-out, room changes, and providing extra amenities like pillows and blankets. Housekeeping staff are also commended for their thoroughness and pleasant demeanor. The overall positive interactions with the team significantly enhance the guest experience, making visitors feel welcomed and valued.

Additional Information
The hotel is notably pet-friendly, a feature highly appreciated by guests traveling with animals, further enhanced by the provision of a dedicated grassy pet area or dog park. For loyal patrons, the IHG rewards program benefits are a welcome perk, occasionally leading to room upgrades. The hotel prioritizes security, with patrols and doors locking at night, contributing to a sense of safety for guests. Convenient free laundry facilities are available on each floor, proving invaluable for extended stays. Additionally, the hotel offers a medical discount for those visiting nearby healthcare facilities and can provide wheelchairs upon request from the front desk, demonstrating a commitment to guest comfort and accessibility.