Hawthorn Suites by Wyndham Dwarka

The hotel is widely praised as a beautiful and well-maintained property, offering a tranquil and relaxing atmosphere. Its signature feature is its vast, green landscape centered around a large, clean swimming pool, creating an oasis-like environment that guests find memorable. This makes it an ideal destination for families seeking activities for children, couples looking for a peaceful getaway, and leisure travelers desiring a staycation. Many guests appreciate the hotel's commitment to cleanliness and the generally hospitable nature of its staff. The property's design provides a luxurious vibe, often exceeding expectations for its location. To maximize your experience, guests recommend taking advantage of the extensive on-site activities and being mindful of the hotel's location, which requires transportation for exploring the surrounding area.

Facilities & Amenities
Guests frequently highlight the extensive facilities available, contributing to a comfortable and engaging stay. The swimming pool is a major draw, described as large, beautiful, and clean, often open 24 hours, serving as a central point of relaxation. For families, the hotel offers a variety of activities for kids, including dedicated indoor and outdoor playing areas and cycling. A well-equipped fitness center is also available for guests. While Wi-Fi is generally good, some guests reported erratic or weak signals in their rooms. The buggy service for navigating the large property is appreciated for convenience, though many noted it can be slow or delayed, requiring patience. Some reviews also mention a spa, but it was frequently reported as non-operational during their visits.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness and room comfort. Guests consistently describe the rooms, particularly the spacious villas, as very clean, well-maintained, and hygienic, often equipped with a balcony and a swing. The beds are noted for being comfortable, ensuring a restful stay. However, some guests reported issues such as bathroom drainage problems, balcony door locks not functioning, or occasional presence of mosquitoes. A few isolated incidents mentioned finding dirty sheets or curtains, and one guest reported a centipede in their room. Despite these occasional concerns, the overall impression of room condition and comfort remains largely positive, with many appreciating the luxurious accommodations.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast buffet, is a consistent highlight for many guests, praised for its excellent quality, wide variety, and delicious options, including South Indian dishes and bakery products. The food quality in general is often described as very good, with special mentions for the tasty Kathiyawadi Thali and the availability of pure vegetarian, Satvik, and Jain food options upon request, often prepared by attentive chefs. While many found the food to be a strong point, some guests noted that à la carte food prices were high, and a few experienced inconsistent taste or limited options at certain times. Some also found mocktails and other drinks to be diluted.

Location & Accessibility
The hotel's location is a significant point of discussion among guests. It is widely appreciated for being peaceful and away from the city's hustle and bustle, offering a serene environment. However, its distance from the main Dwarkadhish Temple (approximately 7 kilometers) means guests typically require a car or taxi for commuting to and from the city and attractions. While this provides a quiet retreat, it also means there are no external dining options or amenities within walking distance, making on-site dining essential for many. Parking facilities are available for those traveling with their own vehicles. Some guests also noted the hotel's proximity to a railway line.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness, politeness, helpfulness, and attentiveness, with many guests highlighting their excellent hospitality and professionalism. Specific mentions are made of the quick check-in process by some, and the overall willingness of staff to assist with requests. However, feedback on service can be mixed; while many experiences are positive, some guests reported slow service for room amenities, delayed buggy service, or a perceived lack of training among certain staff members, particularly at the reception or during peak dining hours. A few instances of uncooperative or rude interactions were also noted, indicating some inconsistency in service delivery.

Additional Information
Several important details emerged from guest reviews that do not fit into other categories. Some guests experienced power cuts during their stay, which impacted their comfort. While Wi-Fi is available, some rooms reportedly suffer from no mobile network signal. It's important to note that some room types, particularly executive rooms, are on the first floor with no lift, which can be challenging for senior citizens. There is also no ATM on the premises, and some guests found the spa to be non-operational. A recurring concern was the inadequate facilities for drivers, specifically a lack of proper toilets and bathrooms. The hotel does not offer a concierge service for arranging temple visits.