Hotel Hannover Airport by Premiere Classe

The hotel is often chosen for its value for money and convenient location for transit, particularly for those needing a quick overnight stay before or after a flight. While guests frequently commend the friendly staff and the hotel's proximity to public transport, many note that the property is significantly dated and in need of extensive renovation. This makes it a suitable option for budget travelers and transit passengers who prioritize affordability and accessibility over modern amenities and pristine conditions. To ensure a smoother experience, guests should be aware of the hotel's older infrastructure and consider its suitability for very short, functional stays.

Facilities & Amenities
Guests frequently mention the hotel's elevator, noting that its operation is restricted after 10 PM, which can be inconvenient for those arriving late or departing early, especially with heavy luggage. While the lobby is generally considered pleasant, some guests were surprised by the lack of a common toilet for use before check-in, requiring them to wait for room access. Wi-Fi is available, though its reliability is not consistently praised. Some rooms lack basic amenities like a kettle, which many travelers expect. The overall impression of the facilities is that they are functional but show their age and could benefit from significant updates to meet modern expectations.

Cleanliness & Room Comfort
The condition of the rooms and overall cleanliness receive mixed, often critical, feedback. Many guests report stained carpets throughout the hotel and in rooms, along with mold in bathrooms, particularly in the shower areas. Some reviews mention unpleasant odors, dirty walls, and unwashed curtains, with instances of blood stains on bedding or curtains. While some guests found their beds comfortable and the rooms adequately clean for a short stay, others described mattresses as too hard or uncomfortable. Lighting in rooms is often described as poor, and the lack of air conditioning can be an issue, especially when combined with airport noise from overhead flights, which necessitates keeping windows closed.

Dining & Food Quality
Feedback on the hotel's dining options primarily focuses on the breakfast. Most guests describe it as basic and functional, offering a limited variety of items such as scrambled eggs, boiled eggs, and cold cuts. Some guests noted that items like cheese and ham were often missing or not refilled promptly, particularly on busier mornings, leading to disappointment. The quality of the food is generally considered acceptable for the price, though some found the bacon overcooked. A significant positive highlight is the Greek restaurant located within the hotel, which many guests highly recommend for its good food and convenient access.

Location & Accessibility
The hotel's location is generally considered convenient for travelers due to its excellent public transport links. It is within a short walking distance, typically around 8-10 minutes, from the S-Bahn station, providing easy access to the airport and other parts of the city. An airport bus stop is also conveniently located almost directly in front of the hotel. While the location is good for transit, it is noted that the hotel is not particularly close to the city center or the Messe exhibition grounds, requiring further travel. Parking is available on-site, but guests should be aware that an additional fee is charged for its use.

Staff & Service
The staff generally receives positive remarks for their friendliness and helpfulness. Many guests appreciate the quick check-in process and the staff's willingness to assist with various requests. However, a recurring issue is the unmanned reception after 10 PM, which necessitates guests picking up their room keys from a sister hotel located over a kilometer away. This can be particularly inconvenient for late arrivals, especially those without a car or with heavy luggage. While most interactions are positive, some guests reported instances of staff being perceived as rude or unaccommodating, particularly regarding late-night key collection or specific requests.

Additional Information
Guests should be aware of several specific operational details. The elevator is not operational between 10 PM and 6:30 AM, which can pose a significant challenge for guests with mobility issues or heavy luggage during these hours. The policy of key collection from a sister hotel for late arrivals (after 10 PM) is a frequent point of frustration, as it requires an unexpected detour. A parking fee is applied for on-site parking. The hotel maintains a pet-friendly policy, though some guests noted challenges in finding suitable outdoor areas for pets nearby. Overall, the hotel's infrastructure and operational procedures reflect its older age and budget-friendly approach.