Four Seasons at Nile Plaza

The hotel is a beacon of luxury in Cairo, offering breathtaking Nile views that captivate guests from the moment they arrive. It is widely celebrated for its exceptional staff, who consistently provide attentive and personalized service, ensuring a memorable stay. Guests frequently highlight the spacious and comfortable rooms, which offer a serene retreat from the bustling city. The hotel also boasts diverse dining options and a central location that provides convenient access to many of Cairo's attractions. This makes it an ideal choice for business travelers seeking efficiency, sightseers eager to explore the city's wonders, and families looking for a comfortable and secure base. Couples also find it perfect for a romantic getaway. To enhance your experience, it is advisable to request one of the recently renovated rooms, and for a quieter ambiance, consider a room with a Citadel view to minimize traffic noise.

Facilities & Amenities
The hotel offers a range of impressive facilities designed to enhance guest comfort and relaxation. The indoor pool is a popular feature, though some guests have noted it can become crowded. For those seeking to maintain their fitness routine, the gym and fitness center are generally well-regarded, offering a good space for workouts, though a few guests found the equipment to be outdated or the area not consistently clean. The spa provides a serene and luxurious escape, with many appreciating the tranquil atmosphere and the relaxing views from its relaxation areas. There is also an outdoor pool which is enjoyed by many, but some guests mentioned it can get very busy with children, and there is no dedicated adult-only outdoor pool. The hotel's lobby is frequently praised for its welcoming, high-end ambiance, often described as quiet and calm, though some visitors found it occasionally crowded, making seating difficult for hotel guests due to non-guests occupying spaces.

Cleanliness & Room Comfort
Guests frequently commend the hotel's cleanliness, describing rooms as pristine, impeccably maintained, and very clean, with housekeeping often providing service multiple times a day. However, a few guests reported issues with overall hygiene, some rooms not being clean, or unpleasant smells in the bathroom or corridors. The room condition receives mixed feedback; while many praise the rooms as spacious, large, airy, well-appointed, beautifully designed, and even flawless or new, some found them to be outdated, tired, or showing signs of wear with old carpets and worn furniture. Issues like non-functional air conditioning or a lingering cigarette smell in non-smoking rooms were also occasionally reported. Most guests found the beds comfortable with high-quality linens, ensuring a restful sleep, though some noted that mattresses and pillows were not as comfortable as expected, or that double beds were actually two twin beds pushed together. In-room amenities like shower products and automatic blackout shades are appreciated. While many rooms offer stunning Nile views, some guests noted that these rooms can be noisier due to street traffic, recommending Citadel-facing rooms for a quieter experience.

Dining & Food Quality
The hotel offers a diverse and generally highly-praised dining experience. The breakfast buffet is frequently described as rich, with a wide variety of options, including delicious traditional Egyptian dishes that many guests enjoyed. However, some guests felt the breakfast options could benefit from more daily variety, and a few reported it to be average or, in isolated cases, even led to food poisoning. The hotel features several restaurants, which are often commended for their world-class quality and well-decorated ambiance. The Lebanese restaurant, in particular, received praise for its excellent service and delicious food, though one review suggested it should be replaced. While non-Egyptian food was generally considered good, some guests noted it wasn't always exceptional. Room service is typically described as excellent and quick, providing good quality food, though a few experiences highlighted slow delivery or a need for an updated menu and chef. Overall, the food quality across the hotel's offerings is largely considered amazing, delicious, flavorful, and outstanding, contributing significantly to a positive guest experience.

Location & Accessibility
The hotel boasts an excellent central location in the heart of Cairo, directly on the Nile, offering convenient access to many touristic attractions within a 30-minute drive. Guests appreciate its proximity to the river, providing stunning views. However, the immediate surrounding area is often described as busy, with some guests finding it not very walkable due to heavy traffic and a lack of sidewalks, sometimes even feeling seedy or dark, necessitating the use of a car for most excursions. Parking is a recurring point of concern, with many guests reporting it to be difficult, crowded, and poorly managed, often falling below expectations. While the hotel offers car rentals and drivers, feedback is mixed; some guests praised the drivers as cooperative and helpful, providing excellent service, while others reported negative experiences, citing dishonesty or being dropped off at incorrect locations. Despite these challenges, the hotel's overall location is generally considered a significant advantage for exploring the city, especially for those who plan to utilize private transportation.

Staff & Service
The staff and service at the hotel consistently receive overwhelming praise, often cited as a highlight of the guest experience. Most guests describe the team as amazing, friendly, kind, helpful, attentive, polite, courteous, and professional, frequently going above and beyond to ensure guest satisfaction. The check-in and check-out processes are generally smooth, quick, and professional, though a few guests reported slow, unwelcoming, or cold interactions at the front desk, and some felt their experience was not solicited upon departure. The concierge service is particularly lauded as top-notch, super helpful, and providing spot-on recommendations, including arranging excellent tours. Housekeeping is frequently commended for its excellence, attention to detail, and maintaining pristine rooms, often cleaning multiple times a day. However, some guests noted that room cleaning was occasionally by request only, sometimes missed, or that promises regarding cleaning were not fulfilled. Overall, the staff's genuine hospitality and responsiveness contribute significantly to the hotel's reputation for impeccable service.