Four Points by Sheraton Navi Mumbai, Vashi

The hotel stands out as a highly convenient and welcoming choice in Navi Mumbai, particularly noted for its exceptional staff and prime location adjacent to a major shopping mall. Its signature feature is its direct proximity to Inorbit Mall, offering unparalleled access to shopping, dining, and entertainment options right at its doorstep. This makes it an ideal fit for business travelers seeking convenience to local business districts and conference centers, leisure travelers looking to explore the area, and families who appreciate easy access to amenities and spacious accommodations. Guests consistently highlight the hotel's commitment to cleanliness, comfortable rooms, and the delicious food offerings. To enhance your stay, it is advisable to inquire about the ongoing renovation work upon booking, as the lobby area is temporarily relocated, and consider requesting a room on a higher floor for potentially better views and reduced noise.

Facilities & Amenities
Guests appreciate the range of facilities available, contributing to a comfortable stay. The hotel features a well-maintained outdoor swimming pool, which includes a dedicated section for children and a jacuzzi, though some guests note the requirement for a swim cap. A well-equipped fitness center is available, with some reviews mentioning it operates 24 hours, allowing for flexible workout routines. While a spa is also on-site for relaxation, some guests have reported issues with certain gym machines being out of order. The hotel provides free Wi-Fi to ensure guests remain connected. Additionally, washing services are offered, and the presence of ice machines and vending machines adds to guest convenience. It's worth noting that the main lobby is currently undergoing renovation, with a temporary check-in area on the first floor.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness and room comfort. Guests frequently describe the rooms as spacious, clean, and well-maintained, providing a relaxing environment. The beds are consistently highlighted as very comfortable, ensuring a restful night's sleep. Many rooms offer pleasant views of the city or highway, enhancing the overall experience. While the rooms are generally well-kept, some guests have noted that the decor and fittings can appear a little outdated or show signs of wear, despite being clean. The bathrooms are typically spacious, with some featuring hot and cold water in the shower, though a few reviews mentioned minor issues like a lack of a latch on the door or needing better cleaning of glass surfaces. Some guests also reported noise levels in rooms located near elevators.

Dining & Food Quality
Dining at the hotel is a significant highlight for many guests, particularly the breakfast experience. The buffet spread is consistently described as extensive, offering a wide variety of fresh and delicious options, catering to both Indian and international tastes. Popular features include live cooking counters for items like omelettes, dosas, and parathas. The Asian Kitchen restaurant receives numerous commendations for its lavish and tasty dinner spreads, with specific dishes like Murgh Tikka and Tandoori Lollipop being praised. The food quality overall is highly rated, and the restaurant staff are commended for their attentive service. The bar, Tipplers Lounge, is noted as a cozy spot for evening drinks. Room service is also mentioned as prompt and offering good food choices.

Location & Accessibility
The hotel's central location is a major advantage, making it highly convenient for both business and leisure travelers. Its most prominent feature is being directly adjacent to Inorbit Mall, providing immediate access to a wide array of shopping, dining, and entertainment options. The Vashi railway station is within easy walking distance, offering excellent connectivity to other parts of Mumbai. For those attending events, the CIDCO center is also conveniently located, accessible by a short walk or auto-rickshaw ride. The surrounding area is described as lively, with numerous retail spaces and food junctions nearby. Public transport options, including taxis and auto-rickshaws, are readily available. The hotel also provides ample parking space for guests arriving by car.

Staff & Service
The staff and service at the hotel consistently receive glowing reviews, often cited as the property's greatest asset. Guests frequently describe the staff as exceptionally friendly, welcoming, and helpful, going above and beyond to ensure a comfortable stay. From the security personnel to the reception and restaurant teams, their attentiveness and proactive approach are highly appreciated. The check-in process is often noted as quick and smooth. Housekeeping is praised for its thoroughness and attention to detail, with some guests mentioning personalized touches. The restaurant staff are highlighted for their courteous and efficient service, especially during busy breakfast hours. Specific services like transportation arrangements and assistance with local guidance are also commended, contributing to an overall excellent guest experience.

Additional Information
Guests should be aware that the hotel is currently undergoing renovation work, particularly affecting the main lobby, which has been temporarily relocated to the first floor. While some guests found the temporary setup manageable, a few expressed a desire for more transparency about this before booking. Despite general praise for cleanliness, some reviews noted minor issues with room maintenance, such as certain gym machines being out of order or occasional delays in providing requested items like extra towels. There were also isolated reports of credit card holds taking longer than expected to be released. While the hotel is generally well-maintained, some guests felt that certain areas or room elements appeared outdated, suggesting a need for modernization.