Hotel Fonte Boiola

This hotel offers a truly memorable experience, primarily distinguished by its lakeside thermal pool which provides a serene oasis with stunning views of the surrounding landscape. Its prime location places guests right at the heart of the town, making it an ideal choice for wellness seekers and couples looking for a relaxing escape. Many elderly guests also find the hotel particularly appealing due to its comprehensive thermal cure facilities and tranquil atmosphere. The property is consistently praised for its overall cleanliness and the attentive service provided by its staff. To enhance your stay, guests recommend inquiring about the recently renovated rooms for a more modern feel, and being aware that the natural sulfur scent of the thermal water may be noticeable in some common areas.

Facilities & Amenities
The hotel boasts an impressive array of facilities centered around wellness and relaxation. The spa is highly regarded, featuring a sauna and Turkish bath that are described as perfect for unwinding. The outdoor thermal pool, a true highlight, is splendidly maintained with ample clean sunbeds and offers a warm, inviting experience with beautiful garden surroundings. While some guests wished for earlier opening hours for the pool, its relaxing qualities are consistently praised. The hotel also provides Wi-Fi, though some guests noted it was more reliable in common areas than in individual rooms.

Cleanliness & Room Comfort
Guests generally commend the hotel's commitment to cleanliness, describing rooms and common areas as impeccably maintained and spotless. Room comfort, however, receives mixed feedback. While some rooms are noted as recently renovated, offering a modern and functional design, others are described as smaller or more minimalist. A recurring concern for some guests is the mattress quality, with comments about them being too firm, and a desire for additional pillows. Bathrooms, though often compact, are typically found to be clean and well-stocked, though some specific complaints included a shallow sink and a noisy fan. Heating and air conditioning controls were sometimes found to be minimal or ineffective, leading to rooms being either too warm or too cool for some preferences.

Dining & Food Quality
Feedback on the hotel's dining experience is quite varied. The breakfast is generally considered abundant and varied, offering a good selection, though some guests reported that popular items like croissants or specific yogurt types could run out early without being replenished. The restaurant for dinner receives more mixed to negative reviews, with some guests noting a decline in quality and variety compared to previous visits. Portions were sometimes described as small, and the menu as repetitive or lacking in fresh vegetables. Service in the dining room was occasionally perceived as unorganized or stressed. A significant point of contention for many guests was the presence of pets in the dining area, which some found unhygienic and disruptive.

Location & Accessibility
The hotel's central location is a major advantage, situated just outside the historic town walls and offering direct access to the lake. Guests appreciate being within easy walking distance of the town center, the castle, and various attractions, allowing for convenient exploration without needing a car. The availability of private parking on-site is highly valued, especially given the limited parking options in the area, although some guests noted that the parking lot could become crowded, making maneuvering challenging. Public transportation, including a bus stop, is conveniently located directly in front of the hotel, further enhancing accessibility.

Staff & Service
The hotel staff consistently receives high praise for their professionalism, friendliness, and attentiveness. Guests frequently highlight the helpfulness of the reception team, who are described as welcoming and ready to assist with inquiries. The housekeeping staff is also commended for maintaining impeccable cleanliness and ensuring rooms are well-serviced daily. In the spa area, the staff, including physiotherapists and masseuses, are noted for their expertise and kind demeanor. While most interactions with restaurant staff are positive, some guests observed instances of staff being under pressure or appearing unorganized, leading to occasional service inconsistencies.

Additional Information
The hotel offers comprehensive thermal cures and treatments on-site, which are highly valued by guests seeking health and wellness benefits. A specific policy noted by some guests is the charge for bathrobes, which is not included in the room rate and incurs an additional fee. Some rooms feature traditional double-throw locks, requiring guests to manually secure their doors upon leaving. There were also suggestions from guests for the installation of mosquito nets on windows to allow for better ventilation without insect intrusion. While the hotel provides convenient on-site parking, some guests expressed concerns about the lot becoming overcrowded, potentially impacting ease of access and safety.