Hotel Fiesta Americana Reforma, Mexico City, Mexico - ar.trivago.com

Hotel Fiesta Americana Reforma (Mexico City, Mexico)

Hotel Fiesta Americana Reforma (Mexico City, Mexico)

About Fiesta Americana Reforma

The five-star Fiesta Americana Reforma is close to Mexico City’s Avenida Paseo de la Reforma and is an ideal base for tourist and business visitors. Air-conditioned room choices typically include flat-screen TV, free Wi-Fi, minibar, safe and tea and coffee facilities. Upgrade features include living and dining areas, kitchenette' plus complimentary breakfast and other refreshments. Communal facilities at Fiesta Americana Reforma include gymnasium, spa, sauna and solarium. Parking is surcharged. There is a 24-hour front desk. plus laundry and dry cleaning services. The impressive areas for social, business and conference events can accommodate approximately 1100 people. The hotel’s Café Reforma is a venue for breakfast and a la carte, Mexican style, lunch and dinner menus.  Plus, there’s an Italian theme in the Tarento Restaurant. Less than a mile away from this well-located hotel are the markets of San Juan and La Ciudadela, Mexico Arena and the Museum of Fine Arts.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Av. Paseo De La Reforma 80, 06600, Mexico City, Mexico

Rating overview

8.0
trivago Rating Index based on 3051  reviews from:
  • Location
    Excellent  9.2 / 10
  • Rooms
    Good  7.9 / 10
  • Service
    Very good  8.4 / 10

Positive Reviews

positive:

Lovely staff.

Everyone is so friendly and helpful. They are efficient and obviously ‘know their place'. There's a hierarchy here which can be tedious on occasions but, at other times, it works like clockwork.

positive:

Wonderful location.

The building is extremely prominent and imposing and couldn't be better for the sightseeing visitor intent on seeing as much as possible of the city in a relatively short space of time.

positive:

Some impressive facilities.

Breakfast is good and so are the gymnasium facilities.


Negative Reviews

negative:

This old world lacks charm.

The next step down from old world charm is - drab! That's beginning to happen here. In addition to out of date furnishings, there's a noise problem, not helped by the lack of sound insulation. Some rooms are very small and cramped. Corridors are depressing and not meticulously clean. They need to get their act together or give a Mexican wave goodbye to at least one of those five stars.

negative:

An amazing maze.

It's a large and complicated place to find your way around. Better signage would assist visiting guests enormously.

negative:

Long drawn out procedures for solving problems.

It's a pity that the pecking order makes it difficult for some staff members to make decisions. Problems are referred to colleagues further up the ladder. At this stage, delays kick in because those who are lower down the scale are nervous about 'inconveniencing' their superiors. Quite what the superiors are there for, other than to ensure the smooth running of the hotel is open to discussion. Check in is also regimented and slow.


All amenities

Hotel facilities
  1. Business centre
  2. Express check-in
Accessibility
  1. Wheelchair accessible
Room facilities
  1. Openable windows
  2. Television
  3. Hairdryer
  4. Electric kettle
Sports facilities
  1. Fitness
For children
  1. Kids' club

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Av. Paseo De La Reforma 80 , 06600 , Mexico City , Mexico
Telephone: +52 5551404100 | Fax: +52 5551404140 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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