Hotel Faraon

This hotel is highly regarded for its prime beachfront location, offering direct access to the sea and stunning views, making it an ideal choice for families seeking a relaxing holiday with easy beach access and for couples looking for a quiet, scenic retreat. Many guests appreciate the excellent value for money, especially for all-inclusive packages, and consistently praise the friendly and professional staff. While the hotel maintains an older charm, its well-kept appearance and the dedication of its team contribute significantly to a positive guest experience. To make the most of your stay, be prepared for numerous stairs as there is no elevator, and consider bringing appropriate footwear for the pebbly beach.

Facilities & Amenities
The hotel features a well-regarded pool area, often described as clean and of good depth, complemented by a convenient pool bar. However, some guests note that the pool closes relatively early, limiting evening swims. Wi-Fi connectivity receives mixed reviews, with some finding it reliable even on the beach, while others report it as spotty or non-functional. A recurring point of contention is the mini-fridge, which incurs an additional daily charge, surprising many guests. While air conditioning is present, its effectiveness varies, with some reporting it blows warm air. The absence of an elevator is a significant factor, meaning guests should anticipate navigating many stairs to reach rooms, dining areas, and the beach, which can be challenging for those with mobility issues or families with strollers. Parking is available, though the free option is located about 500 meters away, requiring a walk, and paid options are closer but can be difficult to secure during peak season. Guests also note that beach umbrellas and sun loungers on the main beach are not included and operate under a confusing reservation system.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed. Many guests commend the rooms for being clean, well-maintained, and tidy, despite the hotel's older room condition and dated decor, which some describe as having an 80s aesthetic. However, a significant number of reviews report issues such as very dirty rooms, yellow spots on bedding, random crumbs, dusty lamps, and even blood on sheets, leading to concerns about linen changes. Bed comfort also varies, with some finding beds comfortable, while others describe them as uncomfortable, particularly the auxiliary folding beds for children. In-room amenities are basic; there is no kettle or safe, and the TV signal can be poor. Some guests experienced issues with hot water availability and noted an unpleasant fungal smell or broken doors in the shower areas. Noise levels can be a concern, with reports of sounds from ventilation units and poorly sealing balcony doors contributing to disturbances.

Dining & Food Quality
The hotel's dining experience receives generally positive feedback, with many guests praising the food quality and variety offered at the buffet. The breakfast is consistently highlighted as good, with a wide selection. For lunch and dinner, guests appreciate the diverse options, including various meats and fresh fish, often prepared to a high standard. However, some reviews mention that the food can occasionally be bland, not hot enough, or repetitive, with one guest comparing it to canteen food. The all-inclusive drinks package garners mixed opinions; while some find the selection adequate, others describe the machine-dispensed juices and sodas as artificial and watered down, and the wine as sour. Issues with the coffee machine and the limited offerings at the snack bar, often consisting of dry cookies, are also noted. Despite these points, the option to dine on the restaurant terrace with a sea view is a popular feature.

Location & Accessibility
The hotel boasts an excellent location directly on the beach, providing immediate access to the clear, pebbly waters and ample shade from trees. It is situated in the quiet, charming town of Trpanj, making it ideal for a peaceful vacation. The ferry port is within easy walking distance, offering convenient connections to other destinations like Korčula and Ploče. However, the hotel's accessibility is a significant drawback due to the complete absence of an elevator. Guests frequently mention the considerable number of stairs required to reach rooms, the dining area, and the beach, which can be particularly challenging for older individuals, those with mobility impairments, or families managing strollers and luggage. While the parking situation is manageable, the free lot is a 15-minute walk away, and the closer paid options are limited, requiring careful planning upon arrival.

Staff & Service
The staff at the hotel consistently receives high praise for their exceptional friendliness, helpfulness, and professional demeanor. Guests frequently highlight the positive interactions with reception personnel, restaurant staff, and housekeeping, all of whom are described as attentive and accommodating. A standout feature is the animation team, particularly Nika, Lucija, and Vanja, who are commended for their engaging activities for both children and adults, creating a vibrant and enjoyable atmosphere. Their dedication to entertaining guests, from mini-discos to aquagym, is a recurring positive theme. While isolated incidents of rudeness or perceived lack of assistance are mentioned, the overwhelming majority of reviews underscore the staff's commitment to providing excellent service, contributing significantly to a warm and welcoming environment that many guests wish to revisit.

Additional Information
Guests should be aware of certain booking discrepancies and hidden fees that some have encountered, such as unexpected charges for a mini-fridge or additional taxes not initially included in online reservations. The hotel operates a pet-friendly policy, though finding suitable outdoor areas for pets can be challenging. For those sensitive to noise, the hotel occasionally hosts school parties, and some guests suggest implementing a curfew for these groups. The beach conditions can be crowded during peak season, and guests are advised to bring special shoes for the pebbly shore. While aquagym is offered, the loud music used during sessions has been noted as potentially disturbing to other beachgoers. Furthermore, the pool rules regarding children in swim diapers have caused some confusion, with initial restrictions sometimes being relaxed.