Extended Stay America - Portland - Beaverton

This hotel is particularly well-suited for extended stays, offering a unique advantage with its in-room kitchenettes that provide a home-like atmosphere, often described as "cozy little apartments." This feature makes it an ideal choice for long-term guests such as those relocating, on work projects, or undergoing home renovations. Families appreciate the spacious rooms, while pet owners find it accommodating due to its pet-friendly policy. Budget-conscious travelers and business travelers also find value in the affordable rates and quiet environment conducive to work. Guests frequently commend the generally friendly and helpful staff, as well as the convenient location near various amenities. However, recurring concerns include inconsistent room cleanliness, outdated facilities, and occasional issues with booking and refunds, particularly through third-party sites. To enhance your stay, it is advisable to request kitchen items directly from the front desk upon arrival, confirm all booking details, and consider bringing extra pillows as those provided can be quite flat.

Facilities & Amenities
The hotel offers practical kitchenettes in each room, equipped with a stove, microwave, and refrigerator, allowing guests to prepare their own meals. However, essential items like dishes, pots, pans, and utensils must be requested from the front desk upon check-in. While free Wi-Fi is available, some guests have reported issues with slow or intermittent connectivity. The laundry facilities on-site are frequently praised for their excellence and convenience. Guests benefit from plenty of parking that is often described as well-lit and accessible. Rooms are generally equipped with functional AC and heating units. Some guests have noted that the televisions can be outdated or unresponsive, with issues such as non-working remotes or missing plugins. The property lacks a gym or a swimming pool, and there are no elevators in its three buildings, which can be a consideration for some. Additionally, key cards may require frequent replacement due to occasional malfunction.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed. While many guests found their rooms to be clean and well-maintained, a significant number reported issues such as unpleasant odors, including strong smells of cigarettes, wet dog, or musty air. Some reviews highlighted concerns like hair in the sheets and bathrooms, dirty floors, stained bedding, and visible mold or mildew in the bathroom. The overall room condition is often described as outdated and in need of updating, with instances of peeling linoleum, patch holes on walls, and non-functional fixtures like lights or hair dryers. Most guests found the beds comfortable and conducive to a good night's sleep, though some noted them as being too hard or sagging. Noise levels are generally reported as quiet, contributing to a peaceful stay, but some experiences included disturbances from loud neighbors or barking dogs. Issues with water pressure and consistent hot water in the shower were also mentioned by several guests.

Dining & Food Quality
The hotel offers a complimentary grab-and-go breakfast, which guests generally describe as minimal and not particularly filling. The breakfast variety is limited, typically consisting of packaged muffins, oatmeal packets, and cereal bars. While coffee is consistently available and praised for being on point, guests note the absence of other beverage options like juice or milk. Some found the muffins to be dry or cold. Given the limited selection, guests are advised to manage their expectations regarding the food quality and options provided for breakfast. The hotel does not feature a full-service restaurant or room service, but the in-room kitchenettes allow guests to prepare their own meals, which many find convenient given the breakfast offerings.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it a significant draw for guests. It is situated within easy walking distance of numerous amenities, including a Fred Meyer complex with a grocery store, various restaurants, and fast-food options like Popeyes and McDonald's. Guests appreciate its proximity to a US Bank, a 76 gas station, and a Costco, facilitating easy access to daily necessities and dining. The hotel is also conveniently located near MAX transportation, providing good connectivity to other parts of the city. Its position offers easy access to state routes, which is beneficial for those traveling by car. The property provides plenty of parking that is described as well-lit and accessible, adding to the overall convenience for guests with vehicles. While the immediate surroundings are generally quiet, the area offers a good balance of accessibility to urban conveniences.

Staff & Service
The staff and service at the hotel receive highly varied feedback. Many guests consistently praise the team for being friendly, helpful, and accommodating, often going above and beyond to assist with requests and provide emotional support during difficult times. The check-in process is frequently described as quick and smooth, though some guests experienced significant delays or issues with early check-ins and unexpected fees, particularly when booking through third-party websites. While many appreciate the attentive service for providing requested items like kitchen supplies or extra towels, there are notable complaints regarding housekeeping, with some guests reporting infrequent service or rooms not being properly cleaned. Conversely, a segment of reviews highlights negative interactions, describing some staff as rude, unprofessional, or unhelpful, particularly concerning booking discrepancies or refund requests. Overall, the staff's dedication to guest satisfaction is a recurring positive theme, despite some instances of inconsistent service or challenging encounters.

Additional Information
For guests considering an extended stay, the hotel offers affordable rates, particularly for longer durations, making it a cost-effective option. The pet-friendly policy is a significant advantage, with many guests appreciating the accommodation for their furry companions. However, some guests have reported unexpected charges or difficulties with refunds, especially when dealing with third-party booking sites, and it's noted that cash payments are not accepted. While the property generally feels safe, with police patrols observed in the parking lot, some guests have expressed discomfort due to the presence of questionable individuals. The maintenance staff is frequently praised for their responsiveness and helpfulness in addressing issues. Guests should be aware that Wi-Fi connectivity can be intermittent, and there are no "Do Not Disturb" signs available for rooms. Additionally, the hotel does not offer recycling facilities, and some kitchenettes lack an oven.