Emaly Green

This hotel offers a tranquil retreat, distinguished by its mineral water jacuzzis, particularly the outdoor one, which many guests find delightful even in cooler months. It is an ideal destination for couples seeking a quiet and romantic getaway, as well as for individuals looking for relaxation and mineral water therapy. The peaceful mountain setting and friendly staff contribute to a serene atmosphere. While the hotel provides a calm environment, some guests recommend confirming the operational status of all spa facilities upon arrival to ensure a fully satisfying experience, and being aware that the on-site restaurant primarily serves breakfast.

Facilities & Amenities
The hotel features a spa area with both an indoor mineral water pool and outdoor jacuzzis, which are often highlighted for their therapeutic properties and warm water. However, feedback on these facilities is mixed; while some guests praise the cleanliness and enjoyment of the jacuzzis, others report issues such as murky water, broken controls, non-functional indoor jacuzzis, and dirty conditions in the spa area. The sauna is also mentioned, though some reviews indicate it was not working or took a long time to heat up. Massages are available and well-regarded. Some guests noted the presence of broken tiles in the pool area and a general need for renovation in the spa.

Cleanliness & Room Comfort
Guest opinions on room cleanliness are varied; many describe the rooms as clean and well-maintained, while some reported issues like dust, cobwebs, and a need for better hygiene. Rooms are generally described as spacious and comfortable, with many appreciating the comfortable beds and newly renovated bathrooms. However, a significant number of guests noted the lack of air conditioning, leading to stuffy and hot conditions during warm weather, making it difficult to cool down. Other minor issues included a clogged shower drain, broken lamps, torn blinds, and a lack of drying racks on terraces.

Dining & Food Quality
The breakfast at the hotel receives mixed reviews. Many guests found it to be tasty, sufficient, and made with fresh products, appreciating the choice of four or five different options. However, some felt the breakfast was basic or lacked variety, wishing for more diverse selections. The coffee served at breakfast was frequently criticized, with several guests suggesting the hotel invest in an automatic coffee machine for better quality beverages. A recurring and significant point of feedback is that the restaurant does not operate for lunch or dinner, which many guests found inconvenient, despite the proximity of other dining options nearby.

Location & Accessibility
The hotel boasts a good location, nestled quietly at the foot of the mountain while remaining within easy walking distance of the town center. Guests appreciate the peaceful atmosphere and the clean mountain air. Its proximity to local attractions such as the geyser, aquapark, various restaurants, cafes, and a park makes it convenient for exploration and dining out. The hotel offers good views, particularly from the elevator. However, some guests noted the absence of a dedicated parking area, with visitors typically parking outside near containers.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, kindness, and attentiveness. Guests frequently highlight their helpful attitude and willingness to assist with requests, such as recommending local restaurants or even sending forgotten items after a stay. The check-in process is generally described as quick and efficient. Many reviews commend the staff's positive demeanor and their efforts to ensure a pleasant stay, contributing significantly to the overall positive guest experience. Their welcoming and accommodating approach is a recurring theme in guest feedback.

Additional Information
Guests should be aware that while the hotel offers mineral water therapy through its jacuzzis and pool, the overall spa facilities may require some renovation, as noted by several visitors. The hotel is described as a small, charming establishment that provides a quiet and relaxing environment. A common point of feedback is the weak internet connection, which can be an inconvenience for guests needing reliable connectivity. Despite some areas needing updates, the hotel is generally considered to offer good value for money, especially for those prioritizing a peaceful retreat with access to mineral water.