East Hampton House Resort

The hotel offers a unique blend of an immaculately restored vintage motel and a modern resort, characterized by its spacious, renovated rooms and beautifully maintained grounds featuring a newly remodeled pool and tennis courts. This combination makes it an ideal destination for couples seeking a quiet getaway, families looking for ample space and recreational activities, and friends on a weekend trip. Guests consistently highlight the hotel's exceptional cleanliness, the comfort of its accommodations, and the attentive service provided by the staff. For those planning a visit, it's advisable to consider requesting an upper floor to minimize potential noise from neighboring units and to take full advantage of the well-equipped kitchenettes for a more flexible dining experience. The property's serene environment, coupled with its comprehensive amenities, ensures a relaxing and enjoyable stay for various traveler types.

Facilities & Amenities
The hotel provides a range of well-maintained facilities that enhance the guest experience. A standout feature is the newly remodeled pool, which many guests describe as beautiful, warm, and a highlight of their stay, often spending entire days enjoying it. For active guests, there are two tennis courts and a well-equipped gym, though some note the gym could be improved. The grounds are consistently praised for being manicured and attractive, contributing to a tranquil atmosphere. Parking is readily available and convenient for patrons. While the hotel offers Wi-Fi, some guests reported issues with its connectivity not reaching all areas of their rooms. The presence of ice machines and vending machines is also noted for convenience, though some wish the lobby remained open later for these services.

Cleanliness & Room Comfort
Guests consistently praise the hotel for its exceptional cleanliness, with many rooms appearing recently renovated and immaculately kept. The rooms are generally described as spacious, well-appointed, and functional, often featuring a separate living area and a kitchenette equipped with a dishwasher, mini-fridge, stovetop, and coffee maker. While most guests find the beds comfortable and conducive to a restful sleep, a notable number report them to be hard or saggy, impacting their comfort. Bathrooms are typically clean and well-finished, with good water pressure, though some older bathrooms were noted with issues like moldy shower heads or stained tubs. Noise can be an issue, particularly for first-floor units experiencing noise from above, and some mention thin walls allowing sounds from adjacent rooms. Additionally, some blackout curtains were found to be only partially effective, and TV services occasionally experienced glitching.

Dining & Food Quality
The hotel does not offer on-site breakfast or dining services, but the presence of a kitchenette in many rooms provides guests with the flexibility to prepare their own meals. These kitchenettes are often well-equipped with appliances, allowing for self-catering. For those preferring to dine out, the location is highly advantageous, with several popular restaurants and cafes within walking distance or a short drive. Guests frequently mention the convenience of having a bakery and bagel place nearby for breakfast options, such as Carissa's and Goldberg's. Additionally, a highly-rated seafood restaurant, Bostwick's, is located directly across the street, offering a popular dining choice for lunch and dinner. This setup caters well to guests who enjoy a mix of self-prepared meals and local culinary experiences.

Location & Accessibility
The hotel boasts an excellent location, situated conveniently between East Hampton and Amagansett, making it an ideal base for exploring the Hamptons. It is within easy walking distance or a short drive to East Hampton Village, offering access to shops, restaurants, and local attractions. Guests appreciate the proximity to popular eateries like Carissa's, Goldberg's, and Bostwick's, which are just across the street. The beach is also accessible, about a mile away, with some guests noting the availability of a beach parking pass. While the immediate area is considered safe, some guests found the walk from the LIRR station to be long and on a busy road. The property offers plenty of parking for its patrons, which is a significant convenience in the area.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness, significantly enhancing the guest experience. Many guests highlight specific instances where staff members went "above and beyond" to assist with requests, such as accommodating early check-ins, addressing room issues promptly, or providing valuable local information. The front desk team is frequently commended for their warm greetings and efficient service, contributing to a positive first impression. Guests appreciate the overall responsive and accommodating nature of the team, which helps resolve concerns like flat tires or room discrepancies, ensuring a smooth stay. The commitment of the staff to providing excellent service and ensuring a comfortable and enjoyable visit is a recurring theme, making guests feel valued and well-cared for throughout their stay.

Additional Information
While many aspects of the hotel are highly rated, some guests encountered specific issues that are worth noting. A recurring concern for those on lower floors is the noise from upstairs units, which can be disruptive. For guests with mobility challenges or heavy luggage, the lack of an elevator to the second floor poses a significant inconvenience, as all items must be carried up stairs. Despite the presence of kitchenettes, some guests were surprised to find that basic utensils, dishes, or water bottles were not consistently supplied, requiring them to purchase or bring their own. There were also instances where guests reported Wi-Fi connectivity issues in parts of their rooms. A few guests experienced room allocation discrepancies, where the room type booked online was not available upon arrival, leading to dissatisfaction with the accommodation provided.