Positive Reviews
positive:
Convenient location for seeing western Kent.
Du Vin is a lovely and convenient base for exploring the western Kent region. It's a gorgeous drive from here to neighbouring Bedgebury National Pinetum and Forest, and the Seven Wonders of the Weald. The hotel inspires opulence and being away from everyd
positive:
Wonderful lodging for travelling with your dog.
The hotel genuinely does appreciate dog guests, and the park grounds behind the building are a great place for pups to exercise. For anyone who may be concerned with having to stay in tight quarters for their canine companion, the expansive space to run o
positive:
Warmhearted and friendly staff who remember you.
Staff work hard to make sure you're having exactly the kind of getaway you planned for and desired. They pay attention to little details, including your name, and do what they can to personalise interactions and experiences.
Negative Reviews
negative:
Bed mattress is too hard and uncomfortable.
Sleep isn't always conducive or comfortable because of mattresses that are too firm. The beds are not as snugly and plush as expected, and are in contrast to the lushness the rooms are suppose to provide.
negative:
Room and amenities are overpriced and overrated.
Due to little details that disappoint, the ambiance is considered to be overrated, and the prices too high for what you actually get. Hotels with cheaper rates and less promotions receive higher marks, so until there's more of a refreshment, it's thought
negative:
Lift service is spotty so stairs have to be used.
If you're counting on using the lift, be advised that it occasionally falters. This inconsistency means that you should be either be prepared to use the stairs or request a ground floor room.