Hotel Drei Könige

This hotel offers a memorable stay, distinguished by its historical charm and prime central location in Chur's old town, making it an ideal base for exploring the city. Its proximity to the train station is a significant advantage for train travelers embarking on scenic routes like the Bernina Express. Guests consistently highlight the hotel's cleanliness, the comfort of its accommodations, and the exceptionally friendly and helpful staff. The hotel is well-suited for sightseers and couples seeking a convenient and charming experience. To ensure a smooth arrival, guests should be aware that there are several steps leading to the reception area, though staff are often available to assist with luggage. Additionally, inquiring about the Chur guest card upon check-in can unlock valuable local discounts.

Facilities & Amenities
The hotel provides essential amenities for a comfortable stay. While there is no air conditioning, which some guests noted could make rooms warm in summer, many rooms are equipped with a kettle for hot beverages, though tea and coffee supplies are often not included. Some rooms also feature a small fridge. A notable point is the elevator access to guest rooms from the reception level, however, guests should be aware that the reception itself is located up a flight of stairs from the street level, which can be challenging with heavy luggage. Free Wi-Fi is available and generally reported as good, allowing guests to stay connected. Some rooms feature shared bathroom facilities, which guests found to be clean and not overly busy.

Cleanliness & Room Comfort
Guests frequently commend the hotel's cleanliness, describing rooms as tidy, fresh, and well-maintained. Many rooms have been recently renovated, offering a modern and bright ambiance, though some older, more basic rooms are also present. The comfortable beds are often praised, ensuring a restful night's sleep, although a few guests found the mattresses too soft or the pillows lacking in substance. Noise levels receive mixed feedback; some rooms are quiet, while others experience street noise or the hourly ringing of nearby church bells. In-room amenities typically include a kettle and hairdryer, with some rooms featuring a sink located outside the main bathroom, which is generally clean and functional, varying in size from compact to spacious.

Dining & Food Quality
The hotel's breakfast consistently receives positive remarks, described as good, delicious, and ample, offering a variety of options including fruit, yogurt, meats, cheese, eggs, and fresh bread. Guests appreciate the selection, with some noting the availability of gluten-free bread and lactose-free options. While most found the breakfast satisfying, a few mentioned that items were not always replenished quickly enough during busy periods. The hotel also features a restaurant where guests can enjoy dinner, with many praising the food quality and atmosphere. Some guests expressed a desire for a dedicated bar area within the hotel for relaxation.

Location & Accessibility
The hotel boasts an excellent central location in the old town, making it highly convenient for exploring Chur. It is within easy walking distance of the train station, typically 5 to 15 minutes, which is particularly advantageous for those traveling on the Bernina Express or Glacier Express. Guests appreciate being close to various shops, restaurants, and local attractions. Parking is available in a nearby public garage, and the hotel often provides discounted rates. A significant aspect of accessibility is the presence of multiple stairs leading from the street to the reception area, which lacks an elevator, posing a challenge for guests with heavy luggage or mobility concerns. However, a small elevator is available from reception to the upper floors.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and welcoming demeanor. Guests frequently highlight their attentiveness and willingness to assist with various needs. The check-in and check-out processes are generally described as smooth and efficient. Staff members are noted for providing valuable local information, assisting with luggage (especially navigating the stairs to reception), and accommodating requests such as early check-in or late check-out. Many guests appreciate the staff's proactive approach, including offering assistance with the Chur guest card to access local discounts, contributing significantly to a positive overall experience.

Additional Information
Guests should be aware that the hotel is undergoing ongoing renovations, particularly in hallways and some floors. While this work leads to updated and modern rooms, it can occasionally result in temporary inconveniences or some areas appearing dated. The hotel's age contributes to its historic charm, but also means some parts may feel older. A notable benefit for guests is the availability of the Chur guest card, which provides discounts on local attractions like cable car rides, though guests may need to specifically request it. The absence of air conditioning is a recurring point, especially for summer visitors, as rooms can become warm. Some rooms are located near a clock tower, and the hourly ringing of its bells can be audible.