Hotel Don Paco (Seville, Spain)

Guests were wowed by the rooftop areas at this hotel. The pool and terrace offered terrific views of the city, as well as respite from the often-scorching summer heat. Travellers appreciated being able to return home and relax after spending a day walking about the city.

Travellers often tipped their hats to the restaurant staff at this hotel. While lunch and dinner were appreciated by many, breakfast earned the most mentions from satisfied guests. The wide variety and high quality of the buffet made it a great value for many reviewers.

For many, this hotel's location was its best feature. Travellers loved the fact that after they arrived, they had no need to get in a car or even a bus. Many spent the day walking around the city, eating at local restaurants or returning to the hotel for lunch or supper.

For guests in need of fast Internet connection, this hotel simply did not cut it. Negative reviews frequently cite low Wi-Fi speeds in their justification of their low scores. Travellers said that Wi-Fi was not fast, even in common areas of the hotel.

Many guests were disappointed with the hotel's standard of customer service. Travellers found that staff were not responsive to questions or reports of issues in rooms. They felt as though customer satisfaction was not a goal of any of the staff members.

Travellers often said that this hotel was kept far from clean by the staff. Guests reported checking in to rooms that were clearly never tidied up. In addition, people said that the pool area was not very clean either.