Hotel Deluxe

This hotel offers a distinctive experience, largely defined by its Old Hollywood glamour and vintage aesthetic, which permeates the lobby and rooms, creating a unique and elegant atmosphere. This charming design makes it particularly appealing for couples seeking a romantic getaway or sightseers who appreciate a hotel with character. The staff consistently receives high praise for their exceptional service, contributing significantly to a positive stay. While the hotel's central location is convenient for exploring the city, guests should be aware of the surrounding urban environment. For those planning a visit, it is advisable to confirm parking details in advance and consider requesting a room away from potential street noise to ensure a more tranquil experience.

Facilities & Amenities
The hotel provides a range of amenities, though some are subject to an additional destination or amenity fee. Guests appreciate the complimentary coffee and tea station in the lobby, often available with vegan milk options, and the convenience of ice machines and vending machines. While there is a fitness center, some guests found it small and noted issues with equipment, such as a broken Peloton bike. The hotel is notably pet-friendly, a significant plus for those traveling with animals, though finding suitable outdoor areas nearby can be a challenge. Free Wi-Fi is available, typically covered by the amenity fee, ensuring guests can stay connected throughout their visit.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed. Many guests describe the rooms as clean and the beds comfortable, ensuring a restful sleep. However, some reviews indicate that rooms can be small or tiny, with limited space, while others found them spacious. Recurring concerns include dated decor, worn-out furniture, chipped paint, stained carpets, and issues with heating or air conditioning not functioning optimally. Bathrooms are often noted as small or compact, sometimes lacking counter space or proper ventilation, leading to humidity. Noise can be an issue, with reports of thin walls allowing sound from neighbors or street noise to penetrate, impacting the overall tranquility of the stay.

Dining & Food Quality
The hotel features popular dining options that contribute positively to the guest experience. The Driftwood Room bar is frequently highlighted for its cool ambiance, classic feel, and delicious cocktails, making it a favored spot for evening relaxation. Gracie's restaurant receives praise for its wonderful breakfast and brunch options, with guests enjoying the quality of the food and coffee. However, many guests expressed disappointment that Gracie's has limited operating hours, often only open on weekends for brunch, and does not offer room service or dinner options, which can be inconvenient for those wishing to dine on-site during weekdays or in the evenings.

Location & Accessibility
The hotel boasts a central location in downtown, making it highly convenient for exploring the city. Guests appreciate its walking distance to various shops, restaurants, and attractions like Providence Park. Its proximity to public transportation, including the light rail station, offers easy access to other parts of the city and the airport. Parking is available in a nearby garage, often described as convenient with in-and-out privileges and EV charging options. However, parking is consistently noted as expensive and is not always perceived as fully secure, with some guests reporting incidents in the garage. The surrounding neighborhood is sometimes described as having a visible homeless population, which some guests found concerning.

Staff & Service
The hotel's staff consistently receives overwhelmingly positive feedback, standing out as a major highlight of the guest experience. Guests frequently describe the team as friendly, helpful, attentive, and professional, often going above and beyond to ensure a comfortable stay. The check-in and check-out process is generally reported as quick and efficient. Staff members are praised for their willingness to accommodate requests, provide local recommendations, and offer personalized touches, such as notes and gifts for special occasions. Their dedication to service creates a welcoming and supportive atmosphere, making guests feel valued and well-cared for throughout their visit.

Additional Information
Guests should be aware of the destination fee or amenity fee charged per night, which some found was not clearly disclosed at booking. This fee typically covers services like Wi-Fi and access to the fitness center. The hotel maintains a pet-friendly policy, welcoming guests with animals. While the hotel exudes a charming vintage appeal, some reviews suggest that certain areas are in need of a refresh or update, with mentions of worn carpets and minor maintenance issues. It is important to note that daily housekeeping is not automatic and must be requested 24 hours in advance, and room service for dining is not available.