De Exotica Crest

The hotel offers a truly memorable experience, primarily distinguished by its stunning valley views and a peaceful, serene location that provides a welcome escape from the bustling city crowds. Guests consistently highlight the excellent staff and service, the delicious food, and the spacious, clean rooms as key elements contributing to a highly satisfying stay. The property also boasts a variety of recreational facilities, adding significant value to the overall guest experience. This tranquil setting makes it an ideal choice for families seeking a relaxing getaway, couples desiring a romantic retreat, and friends or groups looking for a comfortable base. It also caters well to those seeking a peaceful retreat or a convenient hub for exploring nearby hill stations. To maximize your enjoyment, guests recommend requesting a room with a direct valley view, and if staying in the cottage section, be prepared for stairs as there are no lifts.

Facilities & Amenities
The hotel provides a range of facilities and amenities designed to enhance guest comfort and entertainment. A notable feature is the swimming pool, which, while generally appreciated, has received mixed feedback regarding its consistent functionality. For recreation, guests enjoy a well-equipped game room featuring a snooker table, pool table, and table tennis, along with gaming consoles like PS2 and PS4, providing ample options for indoor fun. The property also offers bonfire facilities, creating a cozy evening ambiance for guests. Convenient parking is available on-site, though some guests have noted that space can occasionally be limited. The surrounding apple orchards contribute to the picturesque setting, offering a unique natural backdrop.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness, noting that both the rooms and bathrooms are well-maintained and spotless. The rooms are frequently described as spacious and elegant, providing ample space for relaxation. Many guests appreciate the comfortable beds and cozy atmosphere, ensuring a restful night's sleep. Each room is equipped with basic amenities and heaters, which are particularly valued during colder periods, alongside the convenience of 24-hour hot water. A significant highlight for many is the breathtaking valley view available from most rooms, enhancing the overall experience. While most feedback is positive, a few guests have noted occasional issues with a lingering smell in corridors or rooms, and some suite rooms lack a balcony.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, with guests frequently commending the food quality and taste. The breakfast spread is often described as sumptuous and offering a variety of options, ensuring a satisfying start to the day. Both lunch and dinner are also highly rated for their delicious preparations. While most guests find the food consistently excellent, a few have noted that the food quality can occasionally vary, suggesting it might depend on the chef. The restaurant provides a pleasant ambiance for meals, and the room service is highlighted for its promptness and efficiency, allowing guests to enjoy meals in the comfort of their rooms. Overall, the culinary offerings are a significant draw, contributing positively to the guest experience.

Location & Accessibility
The hotel boasts an awesome location, strategically positioned to offer a peaceful and serene environment away from the typical city crowds of Shimla. Situated near Theog, it provides easy access to popular nearby hill stations such as Kufri, Narkanda, and Chail, making it an excellent base for exploration. While it is approximately 30 kilometers from Shimla city, its direct connectivity to NH 5 ensures convenient travel. Guests appreciate being in an isolated place that still offers good road access, allowing for tranquil stays without feeling completely cut off. The absence of nearby shops or restaurants is often seen as a positive, contributing to the quiet atmosphere, though a few guests have mentioned varying experiences with the road conditions leading to the property.

Staff & Service
The staff and service at the hotel consistently receive glowing reviews, with guests frequently praising the team's friendliness, politeness, courtesy, and helpfulness. Many reviewers highlight the staff's professionalism and customer-centric approach, noting their genuine willingness to go above and beyond to ensure a comfortable stay. The service is described as exceptionally quick and prompt, particularly for room service and during the check-in process, which guests find to be seamless and efficient. Guests appreciate how accommodating the staff are with various requests, even at late hours, making them feel well-cared for and valued. From housekeeping to front office, the entire team is commended for their attentive and efficient support, significantly enhancing the overall guest experience and contributing to a memorable visit.

Additional Information
For guests seeking unique experiences, the hotel frequently organizes bonfire events, which are highly appreciated for creating a warm and inviting atmosphere, especially during cooler evenings. These bonfires often come with music, adding to the festive mood and providing a great opportunity for relaxation and socializing under the stars. The property is also noted for being surrounded by picturesque apple orchards, offering a refreshing natural environment that contributes significantly to the serene ambiance and provides opportunities for peaceful walks. While not explicitly detailed in all reviews, the hotel has been observed to adhere to COVID protocols, providing a sense of safety and care for guests during their stay. These distinctive offerings add an extra layer of enjoyment and comfort, making the stay more memorable and unique.